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QR-code kiosk check-in post draws reaction about older adults and tech
In one X post, a user said a medical test facility sent patients a QR code to scan at a kiosk, while people who did not use that system had one live staffer and a line 30 people deep. In a separate post quoting it, Yasmin Nair argued that the experience can be especially alienating for frail elders.
TLDR
One X post described a medical test visit where the poster said patients were sent to a QR-code kiosk, while people who did not use that system had one live staffer and a line 30 people deep. The poster said her 86-year-old father uses a flip phone, and in a separate quoted post Yasmin Nair argued that the experience is especially alienating for frail elders.
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