Superbench targets service businesses in Singapore, Australia, the UAE and Saudi Arabia
Tech in Asia profiles Superbench, a startup led by Jingjing Zhong and Yan Kai Ng that automates booking for mid-market and large service businesses across Singapore, Australia, the UAE and Saudi Arabia.
TLDR
Superbench is pitching booking automation for mid-market and large service businesses in Singapore, Australia, the UAE and Saudi Arabia, with a focus on home services, aesthetic clinics and education. In a Tech in Asia profile, co-founder and CEO Jingjing Zhong said she launched the company after helping grow Helpling Singapore to US$30 million in revenue while relying on 80 human operators to handle customer inquiries. Tech in Asia reports that Superbench says it has secured 20% of Singapore’s home cleaning market, expanded its client base into Australia and the UAE, and generates 80% of sales for active users through AI automation. The company charges a base fee plus sales commission, with annual base pricing listed at S$25,000 for mid-market clients and S$100,000 or more for larger accounts.
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