Microsoft targets Salesforce customers with AI-powered Dynamics 365 migration tool, CIO reports
Analysts cited by CIO say the tool could give technology leaders a reason to revisit long-standing customer relationship management (CRM) decisions.
TLDR
CIO reports that Microsoft is targeting Salesforce customers with a new AI-powered Dynamics 365 migration tool. Analysts cited by the publication say it could give CIOs a timely reason to reconsider long-standing CRM decisions, especially as questions over Salesforce’s enterprise adoption mount.
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