Regulators say DoorDash and Uber Eats chiseled NYC delivery workers out of $550M in tips

City regulators have accused Uber and DoorDash of deliberately altering their app interfaces to discourage customers from tipping food delivery workers, costing employees over $550 million in tips over the last two years. The Department of Consumer and Worker Protection argues that the companies retaliated against minimum wage rules for delivery drivers by implementing 'design tricks' that obscure opportunities to offer a tip in their mobile apps. The average tip for DoorDash and Uber Eats drivers in the city fell from $2.17 to 76 cents per delivery after the companies made the changes to their apps.