Sony Institutes New Customer Anti-Harassment Policy
Kotaku reports the policy follows complaints over PlayStation disc production plans.
TLDR
Kotaku reported that Sony rolled out a new policy aimed at preventing harassment of its customer service staff. The policy states that violations may result in legal or criminal action. The outlet linked the development to an uptick in online complaints PlayStation received after announcing it would stop manufacturing discs in 2028. The article carries the headline Sony Institutes Harassment Policy Following PS5 Disc Controversy.
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