Sony Interactive Entertainment Releases Harassment Policy

Sony Interactive Entertainment published a basic policy on customer harassment. The policy states that threats, discrimination, unreasonable demands, personal attacks, and uninvited visits can lead to restricted or ended communication with users. It notes the company still values constructive feedback and seeks sustainable relationships that respect both employees and customers. A report on denfaminicogamer.jp confirms the announcement and its intent to limit contact only after harassment is identified. Posts on X show users discussing how the rules might affect refund requests or repeated complaints about purchases.