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LIFE IN THE FAST LANE

American Chains With The Quickest Drive-Thru Service Speed, Ranked

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American Chains With The Quickest Drive-Thru Service Speed, Ranked
Taco Bell is the quickest chain in the US, here's how others stack up against it.
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Rose Technology used fast-food data from QSR Magazine and SeeLevel to see which establishment has the quickest drive-thru service, and if they got better or worse in the last two years.

An analysis of over 300 locations shows that drive-thru service got slower at Chick-fil-A and Starbucks, whereas chains like Dunkin', Carl's Jr/Hardee's and Taco Bell got considerably faster.



Click to enlarge image



Via Reddit.

Comments

  1. Tariq Jawad 1 year ago

    As a Former Fast Food restaurant owner, these times are a per customer measure. The timer starts when you hit the order window and end when you drive away from the pickup window. The size of the line is irrelevent.

  2. Andy 1 year ago

    Does this not account for how long the drive-thru lines are? Chick-fil-a is very fast when there is no line. Wouldn't a better measure be how many customers are served per minute?

  3. James Gamble 1 year ago

    I'm confused by the conclusion of the article. It looks like to me that in 2021 both Chick-fil-A and Starbucks got slower. If the right column is the number of seconds on average an order gets, then Chick-fil-A is around 575 seconds, which is slower than 2020, and Taco Bell is about 250-275 seconds, which is faster than 2021.

    1. Adwait 1 year ago

      Yup, fixed it!

      1. James Gamble 1 year ago

        The lede is still incorrect.

        1. Adwait 1 year ago

          Well the chart indicates which service is quickest (Taco Bell) and if they got better or worse (you see the year comparison) right?

          1. James Gamble 1 year ago

            "Only two American establishments' drive-thru service has gotten faster over the past two years." The chart indicates that, of the measured fast food chains, all but two have gotten faster from 2020 to 2021.

            1. Adwait 1 year ago

              AH yes, my apologies!

              1. Adwait 1 year ago

                The dek!

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