AI automation in testing and customer-complaint workflows
One user says they're expanding testing and red-teaming infrastructure to find breaking points in ways that weren't possible before, while acknowledging that some tasks still require them.
TLDR
A user argues that automation's usefulness depends on the work, but says many people are doing tasks that are “totally automatable.” They describe expanding testing and red-teaming infrastructure to uncover failures, saying teams used to do this work. They also suggest that customer-complaint processing software could be replaced by advanced AI models managing a database under a few rules and routing reproductions of problems to humans. They acknowledge that some tasks still require them.
AI automation in testing and customer-complaint workflows
One user says they're expanding testing and red-teaming infrastructure to find breaking points in ways that weren't possible before, while acknowledging that some tasks still require them.
TLDR
A user argues that automation's usefulness depends on the work, but says many people are doing tasks that are “totally automatable.” They describe expanding testing and red-teaming infrastructure to uncover failures, saying teams used to do this work. They also suggest that customer-complaint processing software could be replaced by advanced AI models managing a database under a few rules and routing reproductions of problems to humans. They acknowledge that some tasks still require them.