Robotaxis still need people to handle sleeping riders, emergencies and open doors

Jalopnik, citing Bloomberg, describe how remote assistants, first responders and gig workers handle problems that arise during driverless rides, including sleeping passengers, medical emergencies and doors left open. Remote assistants first try to wake sleeping riders through car speakers; if that fails, company protocol often calls for contacting 911. A company may pay a nearby gig worker to shut a door a rider left open.