Lyft support agents can reportedly ship in 1–2 weeks instead of six months
LangChain says LangGraph and LangSmith let Lyft product managers write prompts, push configuration changes and see what their support agents did.
TLDR
LangChain says Lyft used to take six months to ship a support agent, and nobody could tell why one misbehaved in production. It claims LangGraph and LangSmith now let product managers write a prompt, push a configuration change and ship in 1–2 weeks, while seeing what the agent did.
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Lyft support agents can reportedly ship in 1–2 weeks instead of six months
LangChain says LangGraph and LangSmith let Lyft product managers write prompts, push configuration changes and see what their support agents did.
TLDR
LangChain says Lyft used to take six months to ship a support agent, and nobody could tell why one misbehaved in production. It claims LangGraph and LangSmith now let product managers write a prompt, push a configuration change and ship in 1–2 weeks, while seeing what the agent did.