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The hands-on learning at stake as AI helps teams ship more software
Linear CEO Karri Saarinen says building and designing products teach teams about customer needs and the problems they face.
TLDR
Linear CEO Karri Saarinen argues that making a product also teaches teams what the problem is and what customers want. He warns that teams risk losing that direct connection to learning. A description of his Lenny and Friends Summit talk says Linear uses AI customer briefings, weekly quality reviews and candid feature feedback to strengthen shared judgment.
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