Gusto’s Cofounder vision: running the back office by text
Gusto co-founder Tomer London describes Cofounder as a proactive interface for managing a back office through iMessage, Slack or WhatsApp, in remarks shared by ThePeelPod.
TLDR
ThePeelPod shared remarks from Gusto co-founder Tomer London about how AI is changing the company’s product development. London says Gusto built Cofounder around the idea of handling back-office work by text, without logging in and navigating menus. He describes an interface that proactively contacts customers when something needs attention. His illustrative scenarios include approving five routine PTO requests while flagging two others before payroll, or spotting unclaimed R&D tax credits that could save a business $15,000 the following year.
