Resona steers document-based chats toward a creator’s goal, a post says

One post describes Resona as separating knowledge from delivery: a document supplies a fixed body of knowledge, while the creator sets the conversation’s desired outcome. The agent then adapts its explanations as the exchange moves toward that goal. The author contrasts this with conventional document chatbots, where users decide what to ask next and the session’s quality depends heavily on knowing the right questions.