Meta reportedly tests human operators behind some Muse phone calls
A post citing Reuters says employees raised concerns that users could unknowingly share sensitive information with call-center contractors. Meta says the test is internal and promises disclosures if the feature launches publicly.
TLDR
A post sharing Reuters reporting says Meta began testing human operators behind some Muse phone calls shortly after launching the calling feature. Some employees warned that users could share sensitive information without realizing a contractor was involved. Meta says the internal test is intended to work through safety and privacy protections, with disclosures promised for a public launch. Separately, TestingCatalog reports that Muse’s web interface has hidden support for creating a dedicated Telegram bot through BotFather. It describes Messenger as a likely candidate for the next release and Signal as a potential integration, with mentions appearing in the code.
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4 Sources, first seen 8h ago
Meta reportedly tests human operators behind some Muse phone calls
A post citing Reuters says employees raised concerns that users could unknowingly share sensitive information with call-center contractors. Meta says the test is internal and promises disclosures if the feature launches publicly.
TLDR
A post sharing Reuters reporting says Meta began testing human operators behind some Muse phone calls shortly after launching the calling feature. Some employees warned that users could share sensitive information without realizing a contractor was involved. Meta says the internal test is intended to work through safety and privacy protections, with disclosures promised for a public launch. Separately, TestingCatalog reports that Muse’s web interface has hidden support for creating a dedicated Telegram bot through BotFather. It describes Messenger as a likely candidate for the next release and Signal as a potential integration, with mentions appearing in the code.