A reply predicts a shift from app screens to job-specific AI helpers
The reply describes a “domain-specific harness” as an AI helper focused on one job, such as sales or accounting, that reads and updates a system’s official records.
TLDR
A reply likens a system of record to an official attendance book and a domain-specific harness to a job-focused AI helper that reads it, talks to people, books meetings and updates records automatically. It predicts customers will chat with these helpers instead of clicking through traditional app screens, arguing that software providers should build their own helpers before others capture the value of their data.
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2 Sources, first seen 18d ago