Announcement
Instinct announces Sierra and Decagon partnerships for call-free customer service
The announcement says Instinct's agent will work with participating businesses' agents on Sierra and Decagon without making a call.
TLDR
In announcing the partnerships, a post says Instinct's personal agent will be able to work with agents at participating businesses on Sierra and Decagon without making a phone call. It lists home Wi-Fi troubleshooting, delayed packages, higher bills and confusing return or cancellation policies as potential tasks. Instinct Concierge already makes calls on users' behalf, the post says.
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