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    DoorDash previews AI text ordering with a US iOS waitlist

    The Verge reports that ordering by text is not available yet. DoorDash describes a service that suggests carts and handles checkout inside a message thread.

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    5 Sources, ,

    TLDR

    DoorDash is previewing AI ordering through text messages. The Verge reports that US iOS users can join a beta waitlist, while ordering by text is not yet available. DoorDash describes a service that searches local options, suggests a cart, handles checkout in the thread and remembers preferences. A rollout date and Android availability remain unspecified in the report.

    Combined views

    91.3K

    5 Sources, first seen 13h ago

    Combined views

    91.3K

    5 Sources, first seen 13h ago

    704 likes

    Useful links

    DoorDash

    Stop Scrolling, Just Ask: A New Conversational Way To Search on DoorDash

    No Priors: AI, Machine Learning, Tech, & Startups · YouTube

    Building an Autonomous Delivery Experience with DoorDash Co-Founders Andy Fang and Stanley Tang

    TechCrunch

    DoorDash's new AI chatbot lets you order with prompts and photos | TechCrunch

    Bloomberg Podcasts · YouTube

    Boeing Rises, Concentrix Mixed, DoorDash Rises After Debuting Text-to-Order AI Agent | Stock Movers

    DoorDash Help

    Meet Your New AI Assistant | Customer Support | DoorDash Help Center
    13h ago
    first seen 13h ago
    704 likes
    64 comments
    130 saves
    21 reposts

    DoorDash is previewing a way to order through text messages without opening its app. The Verge reports that US iOS users can join a beta waitlist starting Sept. 30, but ordering by text is not available yet.

    The feature builds on the Ask DoorDash chatbot introduced inside the app in June, according to the report. It moves recommendations and browsing into a message conversation.

    A cart inside the text thread

    DoorDash’s press release, quoted by The Verge, describes requests for a specific dish, a local recommendation or a usual order. The company says the service searches nearby options, suggests a cart and handles checkout inside the thread, while remembering preferences for future orders.

    Those are DoorDash’s stated capabilities for the preview. The Verge reports that it asked the company for a rollout timeline and details on Android availability; neither is specified in the article.

    DoorDash
    Featured Source
    64 comments
    130 saves
    21 reposts

    Sentiment

    Positive49.3%50.7%Negative

    Summary

    Useful Links

    DoorDash

    Stop Scrolling, Just Ask: A New Conversational Way To Search on DoorDash

    Related Videos

    Sentiment

    Positive49.3%50.7%Negative

    Many accounts praised DoorDash's agent-friendly ordering and integrations as smart preparation for AI-driven futures, while others objected that the automation prioritizes profits over human workers and real customer needs.

    Based on 53 sentiment-bearing replies from 50 accounts across 3 conversations.

    TechCrunch

    DoorDash's new AI chatbot lets you order with prompts and photos | TechCrunch

    DoorDash Help

    Meet Your New AI Assistant | Customer Support | DoorDash Help Center
    Building an Autonomous Delivery Experience with DoorDash Co-Founders Andy Fang and Stanley TangNo Priors: AI, Machine Learning, Tech, & Startups · YouTube
  • Boeing Rises, Concentrix Mixed, DoorDash Rises After Debuting Text-to-Order AI Agent | Stock MoversBloomberg Podcasts · YouTube
  • Summary

    Many accounts praised DoorDash's agent-friendly ordering and integrations as smart preparation for AI-driven futures, while others objected that the automation prioritizes profits over human workers and real customer needs.

    Based on 53 sentiment-bearing replies from 50 accounts across 3 conversations.

    Useful Links

    DoorDash

    Stop Scrolling, Just Ask: A New Conversational Way To Search on DoorDash

    TechCrunch

    DoorDash's new AI chatbot lets you order with prompts and photos | TechCrunch

    DoorDash Help

    Meet Your New AI Assistant | Customer Support | DoorDash Help Center

    Related Videos

    • Building an Autonomous Delivery Experience with DoorDash Co-Founders Andy Fang and Stanley TangNo Priors: AI, Machine Learning, Tech, & Startups · YouTube
    • Boeing Rises, Concentrix Mixed, DoorDash Rises After Debuting Text-to-Order AI Agent | Stock MoversBloomberg Podcasts · YouTube
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    6 Sources

    The VergeYou can text DoorDash’s AI bot to ‘order my usual’ and it will figure the rest out
    @gokulrlink: https://www.theverge.com/tech/1002545/doordash-text-orders-drones-retail-returns-availability
    @aryanxshahText DoorDash proactively places your burrito order Said burrito is delivered to you via drone AGI. Congrats to @AayushSheth8 @KakanuruSathvik and the entire team for the launch and all the epic work put into this. A certain banger.
    @omooretweetsThis is very smart of DoorDash In the consumer agent era, products that are available in all channels (ex iMessage) and are agent-friendly will win DoorDash had a particular advantage here as they have a physical network (drivers) that makes potential disintermediation tough
    @benhylaklet's goooooo
    @thdxrView post on X

    6 Sources

    The VergeYou can text DoorDash’s AI bot to ‘order my usual’ and it will figure the rest out
    @gokulrlink: https://www.theverge.com/tech/1002545/doordash-text-orders-drones-retail-returns-availability
    @aryanxshahText DoorDash proactively places your burrito order Said burrito is delivered to you via drone AGI. Congrats to @AayushSheth8 @KakanuruSathvik and the entire team for the launch and all the epic work put into this. A certain banger.
    @omooretweetsThis is very smart of DoorDash In the consumer agent era, products that are available in all channels (ex iMessage) and are agent-friendly will win DoorDash had a particular advantage here as they have a physical network (drivers) that makes potential disintermediation tough
    @benhylaklet's goooooo
    @thdxrView post on X