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    Pangram enables zero data retention for all email inbox scans

    A Pangram team member says its Gmail labeler lets users keep AI-labeled emails in their inbox or have emails labeled fully AI skip the inbox or go straight to spam.

    MS
    1 Source, 14d ago, first seen 14d ago

    TLDR

    A Pangram team member says the company has enabled zero data retention for every user's email inbox scans because email data is especially sensitive. Under that policy, Pangram won't retain inbox data after processing, they say. Users can keep AI-labeled emails in their inbox or choose to have emails labeled fully AI skip it or go straight to spam.

    Combined views

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    1 Source, first seen 14d ago

    Combined views

    35.2K

    1 Source, first seen 14d ago

    496 likes
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    496 likes
    30 comments
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    30 comments
    102 saves
    20 reposts

    Sentiment

    Positive——Negative

    Summary

    Not enough discussion yet.

    No sentiment analysis available yet.

    1 Source

    @max_spero_I've been using Pangram's Gmail inbox labeler for about two months now. It's been pretty huge to be able to see cold emails labeled as AI and use this info to inform how I want to engage. With this feature, there was a big discussion internally about privacy. Zero data retention (ZDR) -- where Pangram doesn't store the result after processing -- is a policy typically reserved for enterprise customers. However, since email data is much more sensitive, we ended up deciding to turn on ZDR for all email inbox scans. No email inbox data will be retained by Pangram, and this applies equally to everybody. The other really important thing here was to give users a choice of what happens to their email. My preference today is to simply label AI emails but leave them in my inbox. This may shift In the future if AI emails ramp up in volume, so we have the option to make fully AI emails skip the inbox or go straight to spam. Please try it out and let me know any feedback you may have!

    1 Source

    @max_spero_I've been using Pangram's Gmail inbox labeler for about two months now. It's been pretty huge to be able to see cold emails labeled as AI and use this info to inform how I want to engage. With this feature, there was a big discussion internally about privacy. Zero data retention (ZDR) -- where Pangram doesn't store the result after processing -- is a policy typically reserved for enterprise customers. However, since email data is much more sensitive, we ended up deciding to turn on ZDR for all email inbox scans. No email inbox data will be retained by Pangram, and this applies equally to everybody. The other really important thing here was to give users a choice of what happens to their email. My preference today is to simply label AI emails but leave them in my inbox. This may shift In the future if AI emails ramp up in volume, so we have the option to make fully AI emails skip the inbox or go straight to spam. Please try it out and let me know any feedback you may have!