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    Announcement

    Operate pivots from a CRM build to an AI-agent sales tool

    Operate’s team says it spent 18 months building a CRM before pivoting eight weeks ahead of its September 30 announcement. The latest version is designed around long-running agents for individual deals and pipeline monitoring.

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    7 Sources, ,

    TLDR

    Operate’s team says it pivoted after spending 18 months building a CRM. It describes the latest version as a collaborative sales tool with agents for individual deals and pipeline monitoring, connectors to existing sales software, memory alongside structured CRM data, and visibility into agent changes and tool calls.

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    7 Sources, first seen 12h ago

    Combined views

    29.6K

    7 Sources, first seen 12h ago

    320 likes
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    Sentiment

    Positive100%0%Negative

    Summary

    Sentiment

    Positive100%0%Negative

    Many accounts praised the Operate launch for its refreshing design and strong execution as a sales tool for frontier startups.

    Based on 23 sentiment-bearing replies from 18 accounts across 3 conversations.

    Summary

    Many accounts praised the Operate launch for its refreshing design and strong execution as a sales tool for frontier startups.

    Based on 23 sentiment-bearing replies from 18 accounts across 3 conversations.

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    7 Sources

    @moeamayaSo excited to share the latest version of Operate We spent 18 months building a high-craft CRM and realized that wasn’t it. In a world of agents, the sales tool of record had to be rethought from the ground up. · Long running durable agents: one per deal, one watching pipeline, and more. Specialized to your business, product, and competitive market. · Collaborative with agents, people, and tools: Sales is a team game, and single-player Claude isn’t working. · AI-native connectors: Bespoke MCP gateway for sales tools everyone uses like Outreach, Gong/Granola, CRMs, etc. Plus the ability to add that one-off tool that every team has. · Memory as a first class consideration - Structured data is necessary but incomplete. Keep that in a CRM or data warehouse but let the nature of sales context flow freely. · Traceability - data hygiene is already a problem. Ensure ops can observe agent changes, evals, tool calls, etc. · Fire UI - Wrap it all up in the nicest GTM tool UI possible We pivoted 8 weeks ago but spent the last decade preparing for this moment. We deeply believe in this future and we’re just got started.
    @joebell_“operate, help me close a $1 billion deal, make no mistakes”
    @soleioRT @moeamaya: So excited to share the latest version of Operate We spent 18 months building a high-craft CRM and realized that wasn’t it.…
    @alvishbaldha🌱 A year ago, I started freelancing with this team. Today, we launched the new Operate. Proud of what we built, and even more grateful for the people I got to build it with. A lot of late nights across India, Estonia, and the US. Worth every one. Running a sales team? Join the waitlist 👇

    7 Sources

    @moeamayaSo excited to share the latest version of Operate We spent 18 months building a high-craft CRM and realized that wasn’t it. In a world of agents, the sales tool of record had to be rethought from the ground up. · Long running durable agents: one per deal, one watching pipeline, and more. Specialized to your business, product, and competitive market. · Collaborative with agents, people, and tools: Sales is a team game, and single-player Claude isn’t working. · AI-native connectors: Bespoke MCP gateway for sales tools everyone uses like Outreach, Gong/Granola, CRMs, etc. Plus the ability to add that one-off tool that every team has. · Memory as a first class consideration - Structured data is necessary but incomplete. Keep that in a CRM or data warehouse but let the nature of sales context flow freely. · Traceability - data hygiene is already a problem. Ensure ops can observe agent changes, evals, tool calls, etc. · Fire UI - Wrap it all up in the nicest GTM tool UI possible We pivoted 8 weeks ago but spent the last decade preparing for this moment. We deeply believe in this future and we’re just got started.
    @joebell_“operate, help me close a $1 billion deal, make no mistakes”
    @soleioRT @moeamaya: So excited to share the latest version of Operate We spent 18 months building a high-craft CRM and realized that wasn’t it.…
    @alvishbaldha🌱 A year ago, I started freelancing with this team. Today, we launched the new Operate. Proud of what we built, and even more grateful for the people I got to build it with. A lot of late nights across India, Estonia, and the US. Worth every one. Running a sales team? Join the waitlist 👇