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    Boris Cherny Ties AI Lag to 1996 Computerization Study

    Rohan Paul shares Boris Cherny's explanation on X for limited AI productivity gains.

    RP
    2 Sources, 25d ago, first seen 25d ago

    TLDR

    Rohan Paul posted on X about why many companies fail to see large productivity improvements after adding AI to workflows. The post highlights an explanation from Boris Cherny, creator of Claude Code. Cherny draws on a Harvard Business Review study from 1996 that examined the early period of computerization. He states that the article's argument has immense parallels to the present. The tweet includes an attached video clip. All details come directly from the content of the post by Paul, which attributes the core explanation to Cherny.

    Combined views

    25.1K

    2 Sources, first seen 25d ago

    Combined views

    25.1K

    2 Sources, first seen 25d ago

    210 likes
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    33 comments
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    56 reposts

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    33 comments
    149 saves
    56 reposts

    Sentiment

    Positive——Negative

    Summary

    Not enough discussion yet.

    No sentiment analysis available yet.

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    2 Sources

    @rohanpaul_aiWhy many companies still not getting big productivity gains from integrating AI into the workflows. Claude Code creator Boris Cherny (@bcherny ) explains citing a Harvard Business Review study from 1996 during the initial computerization era. "The argument made by the article, which I think has immense parallels today, was that some companies kept their existing paper-and-pen processes and filing cabinets. Everyone continued working with paper, while a computer sat somewhere in the corner of the office. One person was assigned to enter information into it, and that person was the only one who used it. Those companies did not see productivity benefits. They had simply created a new job for someone to interact with the computer. The companies that did see benefits took the computer, placed it at the center of the office, digitized all their paper records, and threw away the filing cabinets. Everything then happened through the computer. It became the center of the company’s business processes. Whenever they found a bottleneck caused by the paper-and-pen process, they digitized it. Then they found the next bottleneck and digitized that as well. They continued doing this until the entire business process had been redesigned. When I look at our customers and at Anthropic itself, the businesses seeing the greatest productivity improvements are the ones that put Claude at the center of their operations and address one bottleneck at a time." ---- From "Bloomberg Podcasts" YouTube channel, (full video link in comment)

    2 Sources

    @rohanpaul_aiWhy many companies still not getting big productivity gains from integrating AI into the workflows. Claude Code creator Boris Cherny (@bcherny ) explains citing a Harvard Business Review study from 1996 during the initial computerization era. "The argument made by the article, which I think has immense parallels today, was that some companies kept their existing paper-and-pen processes and filing cabinets. Everyone continued working with paper, while a computer sat somewhere in the corner of the office. One person was assigned to enter information into it, and that person was the only one who used it. Those companies did not see productivity benefits. They had simply created a new job for someone to interact with the computer. The companies that did see benefits took the computer, placed it at the center of the office, digitized all their paper records, and threw away the filing cabinets. Everything then happened through the computer. It became the center of the company’s business processes. Whenever they found a bottleneck caused by the paper-and-pen process, they digitized it. Then they found the next bottleneck and digitized that as well. They continued doing this until the entire business process had been redesigned. When I look at our customers and at Anthropic itself, the businesses seeing the greatest productivity improvements are the ones that put Claude at the center of their operations and address one bottleneck at a time." ---- From "Bloomberg Podcasts" YouTube channel, (full video link in comment)