DecagonAI Named to CNBC Disruptor50 List for Enterprise AI
——0——
Read more: https://www.a16z.news/p/the-internet-ruined-customer-service
Congratulations to @thejessezhang , @AshwinSreenivas, and the entire @Decagon team on being named to the 2026 @CNBC Disruptor 50 list. Historically, only luxury businesses could afford to offer a true concierge experience. Decagon is built around the idea that every business should be able to offer that experience, and has rapidly become a leading conversational AI platform for enterprise customer experience. Jesse and Ashwin aren’t talking about “cheaper customer service”: they’re talking about infinite, hypercapable, and hyperintelligent concierges for every customer at every business. Wrote more of my thoughts on the future of commerce linked in the comments.
7:37 PM · May 19, 2026 · 2K Views
7:37 PM · May 19, 2026 · 124 Views