Gergely Orosz posted a story from a startup where the CTO left despite holding 2% equity. The nontechnical CEO moved too slowly by skipping customer research and too quickly by shipping excessive AI features. Customers grew confused, churned, and growth stalled. A reply noted a junk food parallel in how rushed AI execution can alienate existing users fast. Orosz added that lost customers rarely return without major time or cost to regain them.