Box CEO Aaron Levie argues CEOs overestimate AI readiness because they only see prototypes and ignore implementation work
Steven Sinofsky compared the gap to 1990s office software.
#1598Carlos E. Perez@INTUITMACHINECEOs quickly return to reality upon encountering their massive LLM bill. This unfortunately only happens when their employees begin using LLMs seriously.
#1992Steven Sinofsky@STEVESICEOs were routinely blown away by what "the kids" were doing with Word, Excel, PowerPoint in the 1990s. They had no idea where those fancy documents came from and how but they loved them.
Many never learned and fell behind.
Aaron Levie@levieCEOs are uniquely prone to AI psychosis because they’re sufficiently distant from the last mile of work that still has to happen to generate most value with AI. So when they play with AI, they see the happy path results, often not considering the next 10 or 20 things that have to happen to get sustainable results from agents. “Look I made this awesome product prototype”. Yes but you didn’t have to review the code before it went into production and fix a bunch of issues. “Look I generated a contract”. Yes but you didn’t verify all the terms before it goes out to the counterparty and didn’t have to wire up all the past contracts to work with. The best thing you can do as a CEO is to use AI a *ton* to figure out the real implications of agents in the enterprise, and come out the other side with an appreciation for both the upside and the real work that goes into them.