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Boswell Labs deploys an AI-powered IT support agent using Amazon Bedrock AgentCore

Boswell Labs says its team also leveraged DSPy RLMs to build the agent.

Omar KhattabOK
Edward BoswellEB
2 Sources, 6h ago, first seen 6h ago

TLDR

Boswell Labs says its team built and deployed an AI-powered IT support agent using Amazon Bedrock AgentCore and leveraging DSPy RLMs.

Combined views

653

2 Sources, first seen 6h ago

9 likes4 saves4 reposts

Combined views

653

2 Sources, first seen 6h ago

9 likes4 saves4 reposts

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2 Sources

Edward Boswell@boswell_labsOur team built and deployed an AI powered IT support agent using Amazon Bedrock AgentCore, leveraging @DSPyOSS RLMs to transform years of Slack conversations into a structured knowledge base. Great job @agenticfish on this! Check out the article: https://aws.amazon.com/blogs/machine-learning/how-shipstation-global-built-an-ai-it-help-desk-on-amazon-bedrock-agentcore/6h
Omar Khattab@lateinteractionRT @boswell_labs: Our team built and deployed an AI powered IT support agent using Amazon Bedrock AgentCore, leveraging @DSPyOSS RLMs to tr…5h
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    2 Sources

    Edward Boswell@boswell_labsOur team built and deployed an AI powered IT support agent using Amazon Bedrock AgentCore, leveraging @DSPyOSS RLMs to transform years of Slack conversations into a structured knowledge base. Great job @agenticfish on this! Check out the article: https://aws.amazon.com/blogs/machine-learning/how-shipstation-global-built-an-ai-it-help-desk-on-amazon-bedrock-agentcore/6h
    Omar Khattab@lateinteractionRT @boswell_labs: Our team built and deployed an AI powered IT support agent using Amazon Bedrock AgentCore, leveraging @DSPyOSS RLMs to tr…5h
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