Citi bars third-party AI agents from logging into customer accounts or making transactions
The Financial Times reports Bank of America also restricted access, amid fears agents could shift deposits to higher-yielding accounts.
TLDR
The Financial Times reports Citi bars third-party AI agents from logging into customer accounts or transacting directly on its digital banking platforms. Customers can still authorize limited read-only access through certain open-banking providers. Bank of America has also restricted agent access, while JPMorgan says it will limit outside agents. Lenders worry agents could move idle deposits to higher-yielding accounts.
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