Personality, proficiency and personalization in AI agent user experience
A post argues that onboarding matters more for consumer AI agents because their qualities must be experienced, not marketed through a fancy interface.
TLDR
A post calls agent personality, proficiency and personalization “the new UX,” or user experience. In a follow-up, the author argues that people must experience those qualities to recognize them, and that they improve as more people use the product across less common use cases. In that view, onboarding and the first stages of use matter even more.
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Personality, proficiency and personalization in AI agent user experience
A post argues that onboarding matters more for consumer AI agents because their qualities must be experienced, not marketed through a fancy interface.
TLDR
A post calls agent personality, proficiency and personalization “the new UX,” or user experience. In a follow-up, the author argues that people must experience those qualities to recognize them, and that they improve as more people use the product across less common use cases. In that view, onboarding and the first stages of use matter even more.