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    Nutlope Shares Internal Tool Built at Together AI

    Nutlope describes an internal tool that pulls sales calls and Slack channels at Together AI.

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    3 Sources, 27d ago, first seen 27d ago

    TLDR

    A retweet from the Together AI company account highlights a post by @nutlope. In it, the poster states that six months ago work began on a customer insights tool for internal use. The tool draws from sales calls and Slack channels among other inputs. The post presents the project as a personal initiative completed while employed at the company. No further details on the tool's features, deployment, or outcomes appear in the visible post.

    Combined views

    17.3K

    3 Sources, first seen 27d ago

    Combined views

    17.3K

    3 Sources, first seen 27d ago

    156 likes
    156 likes
    12 comments
    168 saves
    26 reposts

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    12 comments
    168 saves
    26 reposts

    Sentiment

    Positive——Negative

    Summary

    Not enough discussion yet.

    No sentiment analysis available yet.

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    3 Sources

    @nutlope6 months ago, I started building an internal customer insights tool at Together AI. It pulls in our sales calls, slack channels, & support tickets and turns them into searchable customer insights. Today, I'm open sourcing it. Introducing Open Customer Insights. We use it internally to: ◆ search across customer conversations ◆ surface daily structured insights ◆ track top feature requests in one place ◆ generate monthly reports on specific topics It's become a tool that several people at Together use to keep up with and stay close to our customers. We use it through the web UI or the MCP server. The tech stack is: ◆ @bunjavascript for packages, scripts, & tests ◆ @aisdk for managing model calls & tool calling ◆ @nextjs for the web app and dashboard ◆ @convex for the database, vector search, & crons ◆ @clerk for user auth & MCP auth ◆ @togethercompute for open models & embeddings It also integrates with @Gong_io for calls, @usepylon for support tickets, @ExaAILabs for company enrichment, & @SlackHQ for channels. The code is available here: https://github.com/Nutlope/open-customer-insights I hope it's useful to other teams that want to aggregate their customer data & get insights from it! Customize it however you'd like for your team.
    @togethercomputeRT @nutlope: 6 months ago, I started building an internal customer insights tool at Together AI. It pulls in our sales calls, slack channe…
    @ScobleizerRT @nutlope: 6 months ago, I started building an internal customer insights tool at Together AI. It pulls in our sales calls, slack channe…

    3 Sources

    @nutlope6 months ago, I started building an internal customer insights tool at Together AI. It pulls in our sales calls, slack channels, & support tickets and turns them into searchable customer insights. Today, I'm open sourcing it. Introducing Open Customer Insights. We use it internally to: ◆ search across customer conversations ◆ surface daily structured insights ◆ track top feature requests in one place ◆ generate monthly reports on specific topics It's become a tool that several people at Together use to keep up with and stay close to our customers. We use it through the web UI or the MCP server. The tech stack is: ◆ @bunjavascript for packages, scripts, & tests ◆ @aisdk for managing model calls & tool calling ◆ @nextjs for the web app and dashboard ◆ @convex for the database, vector search, & crons ◆ @clerk for user auth & MCP auth ◆ @togethercompute for open models & embeddings It also integrates with @Gong_io for calls, @usepylon for support tickets, @ExaAILabs for company enrichment, & @SlackHQ for channels. The code is available here: https://github.com/Nutlope/open-customer-insights I hope it's useful to other teams that want to aggregate their customer data & get insights from it! Customize it however you'd like for your team.
    @togethercomputeRT @nutlope: 6 months ago, I started building an internal customer insights tool at Together AI. It pulls in our sales calls, slack channe…
    @ScobleizerRT @nutlope: 6 months ago, I started building an internal customer insights tool at Together AI. It pulls in our sales calls, slack channe…