Perplexity AI Powers Decagon Customer Support Agents
Perplexity AI founders announce integration of search into Decagon customer agents for major brands.
TLDR
Perplexity AI co-founders Aravind Srinivas and Denis Yarats posted on X that the company's search technology now powers Decagon customer support agents. Srinivas noted Decagon serves brands including Delta Airlines, Ticketmaster, Deutsche Telekom and American Airlines, where many queries need accurate online information supplied by Perplexity. Both posts link to a Decagon announcement on X and describe the integration as active. The statements come from the founders' accounts and make no mention of deployment timelines or measured results.
Perplexity AI Powers Decagon Customer Support Agents
Perplexity AI founders announce integration of search into Decagon customer agents for major brands.