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    Anthropic Faces Backlash Over Model Complaints

    German AI analyst reports seeing subscription cancellations over Anthropic silence.

    CH
    2 Sources, 29d ago, first seen 29d ago

    TLDR

    Kim Isenberg posted that Anthropic's lack of response to accusations and complaints stands out. The analyst's for you page shows users canceling subscriptions amid the criticism. Isenberg suggests a positive reading that the company knows about the issues and is addressing them through work on Opus 5.1 and Fable 5.1. The tweet treats the visible cancellations as evidence of ongoing dissatisfaction with current models.

    Combined views

    84.9K

    2 Sources, first seen 29d ago

    Combined views

    84.9K

    2 Sources, first seen 29d ago

    1.6K likes
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    1.6K likes
    176 comments
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    Sentiment

    Positive3%97%Negative

    Summary

    Sentiment

    Positive3%97%Negative

    Negative replies criticized Anthropic for ignoring model complaints that prompted subscription cancellations and lost trust, while also expressing anger and disappointment over the delayed Fable 5.1 release.

    Based on 106 sentiment-bearing replies from 101 accounts across 2 conversations.

    Summary

    Negative replies criticized Anthropic for ignoring model complaints that prompted subscription cancellations and lost trust, while also expressing anger and disappointment over the delayed Fable 5.1 release.

    Based on 106 sentiment-bearing replies from 101 accounts across 2 conversations.

    2 Sources

    @kimmonismusWhat bothers me is Anthropic's complete silence regarding all the accusations and complaints. My "for you" page is full of people canceling their subscriptions. The positive interpretation: Anthropic is aware of the harsh criticism and is currently working hard to address it with Opus 5.1 and Fable 5.1, which are supposedly being released today, and to release better, more useful models. In particular, an Opus 5.1 that doesn't end sessions if it doesn't like the tone, isn't lazy, etc., is important. The pessimistic interpretation is: it's simply being ignored because the consumer market is uninteresting anyway, and they're only focused on business and enterprise. I think we'll find out very soon.

    2 Sources

    @kimmonismusWhat bothers me is Anthropic's complete silence regarding all the accusations and complaints. My "for you" page is full of people canceling their subscriptions. The positive interpretation: Anthropic is aware of the harsh criticism and is currently working hard to address it with Opus 5.1 and Fable 5.1, which are supposedly being released today, and to release better, more useful models. In particular, an Opus 5.1 that doesn't end sessions if it doesn't like the tone, isn't lazy, etc., is important. The pessimistic interpretation is: it's simply being ignored because the consumer market is uninteresting anyway, and they're only focused on business and enterprise. I think we'll find out very soon.