Announcement
Fin AI adds Customer Success; Intercom Helpdesk gets a new Copilot
An October 7 launch post says Fin has skills that let it work out how to solve unseen problems.
TLDR
An October 7 launch post says Fin AI now handles Customer Success and has skills that let it dynamically work out how to solve unseen problems. It also announces new Operator features, a new Copilot and human-in-the-loop features for Intercom Helpdesk, and three new CX models.
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