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    Announcement

    Fin AI adds Customer Success; Intercom Helpdesk gets a new Copilot

    An October 7 launch post says Fin has skills that let it work out how to solve unseen problems.

    Eoghan McCabeEM
    Des TraynorDT
    2 Sources, ,

    TLDR

    An October 7 launch post says Fin AI now handles Customer Success and has skills that let it dynamically work out how to solve unseen problems. It also announces new Operator features, a new Copilot and human-in-the-loop features for Intercom Helpdesk, and three new CX models.

    Combined views

    2.1K

    2 Sources, first seen 4h ago

    Combined views

    2.1K

    2 Sources, first seen 4h ago

    32 likes
    4h ago
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    2 Sources

    Des Traynor@destraynorWe launched a lot today: * @fin_ai now does Customer Success * It has skills letting it dynamically work out how to solve unseen problems * Operator has massive new features * Intercom Helpdesk has a new Copilot & Human In the Loop features * 3 new CX models released * + more4h
    Eoghan McCabe@eoghanRT @destraynor: We launched a lot today: * @fin_ai now does Customer Success * It has skills letting it dynamically work out how to solve…3h

    2 Sources

    Des Traynor@destraynorWe launched a lot today: * @fin_ai now does Customer Success * It has skills letting it dynamically work out how to solve unseen problems * Operator has massive new features * Intercom Helpdesk has a new Copilot & Human In the Loop features * 3 new CX models released * + more4h
    Eoghan McCabe@eoghanRT @destraynor: We launched a lot today: * @fin_ai now does Customer Success * It has skills letting it dynamically work out how to solve…3h