Jason Liu, Instructor creator, is deploying an AI agent to automate securing a $500 refund from JetBlue
Story Overview
Jason Liu has turned a personal JetBlue billing headache into a live demo of an AI agent that refuses to quit. The loop keeps opening support tickets, logging replies, and chasing deadlines on duplicate upgrade and baggage charges until the roughly $500 actually lands or a hard blocker appears.
Persistence turns one prompt into ongoing action
The published loop treats any open claim or vague promise as unfinished work, forcing the agent to follow up instead of declaring victory early. It logs short case notes so each new message carries context without the user stepping in.
Real customer service becomes the benchmark
This is one reusable workflow in the new Loop Library, where the stopping condition is explicit: money received or a genuine blocker that needs human judgment. How many other everyday annoyances will get the same treatment next.
Many users praise Codex AI agents using loops to automatically secure JetBlue refunds because of reported personal savings and usefulness, while a few call the scenario a new hell of AI fighting AI over money.
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Most Activity
@jxnlco customer service is running claude code /goal no refund
codex about to get me 500$ back
New loop meta just dropped: GET MY REFUND
@jxnlco proves loops apply to literally anything that can be done on computers. Codex is a beast at browser use!
Full loop prompt here: https://signals.forwardfuture.ai/loop-library/loops/refund-follow-up-loop/
codex about to get me 500$ back
@trq212 it hasn't started lying to me yet, i think we're good!
@jxnlco customer service is running claude code /goal no refund
@jxnlco SICK use case can I publish it in the Loop Library?
codex about to get me 500$ back
@swyx i made my own skill
@jxnlco how come your loop looks different than our loop
@jxnlco how come your loop looks different than our loop
codex about to get me 500$ back

@trq212 @jxnlco I can’t tell if this is a cute, friendly rivalry or sexual tension… either way I’m happy for you

@trq212 @jxnlco can confirm anthropic's does

@jxnlco fyi people can pull up your itinerary with the confirmation code from the screenshot + your last name

@jxnlco Codex got me 450$ in refunds in one day

@mattlam_ @swyx jxnl/dots

@trq212 @jxnlco Tell them to run /loop 24hr reset all user’s weekly usage

@ChaiWithJai @trq212 yes
@MatthewBerman yup
@jxnlco SICK use case can I publish it in the Loop Library?

@abrahamgreenman @jxnlco loops?

@YashasGunderia should have been on low honestly

@trq212 @jxnlco Lol, I shared my @optimum bill with @grok and it advised me to switch to @Verizon for better service plan and better pricing. Cheaper for more.

@jxnlco You're on medium because this is not a coding task right?

@jxnlco You use 5.5 on medium?

@jxnlco @swyx can you share what's in the skill?