A Claude support agent is pitched as taking about five minutes to add to an app
The announcement says an app’s existing APIs become tools that run in a user’s browser with their session, limiting the agent to what that user can do.
TLDR
A post introducing “Claude for support agents” says asking Claude Code to add a support agent to an app can put it in the product about five minutes later. It says the agent uses existing APIs as tools that run with each user’s browser session. The post contrasts this with Intercom and Zendesk, which it says require rebuilding those tools in their dashboards.
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