Salesforce Executive Defines Operational Intelligence

Silvio Savarese, Executive Vice President and Chief Scientist at Salesforce, posted that enterprises are saturated with signal and starved for legibility. He described operational intelligence as the AI layer that reads the stream at machine scale, surfaces the one track that matters, and explains what it means so a leader can act while it still matters. The post links to a Salesforce blog titled Operational Intelligence: Turning Enterprise Data Into Enterprise Decisions with AI.