Lab user reports losing access to OpenAI organization
The user says three PhD student admins saw the same login issue and describes OpenAI support as bots requesting more diagnostic tests.
TLDR
A lab user said on September 7 that they had been unable to authenticate to the lab’s OpenAI organization since August 28, leaving them unable to view usage or billing information or manage payments. They said three PhD student admins had the same problem. The user described support as a series of bots asking for increasingly more diagnostic tests, without resolving the access issue.
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