OpenAI's computer-using agents could soon use computers faster than expert users

a16z says the agents can click and type through almost any app, including software without an API. Its video description lists legacy ERP systems, financial-data reconciliation and procurement as applications. Sun described companies building skills to teach models to use older software that lacks MCP tools.

The conversation also addressed how much autonomy businesses might give an agent. An OpenAI guest described letting businesses choose how much human approval to require and an “auto approve” system that reviews agent actions. That account of the controls does not establish how reliably they work.