America.gov chatbot reportedly blocks queries with address- or password-like text
A user says the chatbot flags text that appears to be personally identifiable information, even if it only vaguely resembles an address or password. It won't accept the query until the flagged text is removed, they say.
TLDR
A user says the America.gov chatbot flags anything that appears to be personally identifiable information, including text vaguely resembling an address or password, and refuses to accept a query until the flagged text is removed.
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