AI agents’ potential impact on India’s outsourcing jobs and banks
A post sharing remarks from WhatsApp’s head and CRED founder Kunal Shah highlights a warning that disruption to outsourced jobs could also threaten banks’ lending stability.
TLDR
A post citing the Thrive by Groww YouTube channel shares remarks from WhatsApp’s head and CRED founder Kunal Shah about AI agents taking over work previously outsourced to India. One quoted warning links business process outsourcing (BPO) jobs to banks’ lending stability: if even 10–20% of those jobs were affected, it argues, that could hurt what the speaker calls the safest part of banks’ loan books.
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