Airbnb’s Chesky on AI Cutting Jobs: ‘Not as Much as I Thought’
Airbnb CEO Brian Chesky shared that, unlike other travel companies using AI to cut jobs, Airbnb’s workforce hasn’t been significantly reduced by AI advancements. While AI has made operations, especially customer service, more efficient, Chesky expects that business growth will balance out any need for staff reductions. The company’s recent hire of a new CTO with a strong AI background signals a deeper commitment to automation and advanced technology in Airbnb’s future.