201 Comments
- Ouze, on 04/03/2008, -0/+141Bragging about being an elite agent in a public forum, abusing your work tools, getting caught, and getting fired: it's Comcastic! +5
bonus points: pics of you from your myspace page with your hat sideways like a douchebag. +10 - bossm4n, on 04/03/2008, -1/+112Way to use those 1337 Comcast tools to track down some 12 year old on XBL who was probably working you over like a little girl.
- peterlisanti, on 04/03/2008, -1/+99Well, not sure that packet flooding is indeed "illegal activity", but abusing Comcast's customer database for these purposes is apparently a fire-abe offense.
Way to go Mr. "Elite Agent", looks like you aren't going to make level 3. - theVariable, on 04/03/2008, -0/+90Dugg, just because I worked for Convergys and one of the reasons I hate that company is because of their ridiculously low standards for the people they hire.
I mean, they hired me. Come on! - esteskid, on 04/03/2008, -0/+79your xbox gets packets, and when you get too many, it floods, and water gets everywhere
- davidjunit, on 04/03/2008, -4/+54I don't blame him for screwing with the kid but he should've kept his mouth shut. Using company resources like that is ALWAYS a fireable offense, at least in North America it is.
- inactive, on 04/03/2008, -0/+45"as many of you know, i work for Comcast as a tier 2.5 support agent, which essentially means im on of the top 1% elitest agents..I fix anything other agents cant..."
This guy sounds like a ***** douche. - colincornaby, on 04/03/2008, -0/+33""We've contacted Convergys to demand that he be immediately removed from performing any work for Comcast and that they conduct a thorough investigation and take appropriate disciplinary action," Moyer says." Who's pwned now?
- p51d007, on 04/03/2008, -0/+28What you are looking at, is a person, for probably the first time in his life, has a little "power" over someone, and abused that power. Similar to the TSA agents at the airport who love to screw with people because it is the only time they will be "above" someone else.
- captmorgan555, on 04/03/2008, -0/+28I have packet flood insurance just for this reason.
- Vlatro, on 04/03/2008, -0/+27The real hero here is the kid's dad. Anyone who smacks the ***** out of a 12 year old punk running a DDoS on XBL deserves a medal or something. If only the comcast douche bag had a dad who cared enough to straighten him out a bit, this would never have happened.
Douche Bag: Fired.
Punk kid : Beaten.
Cool Dad: Probably got another beer and freed up the TV in time for the game.
Justice has been served. - Imrand, on 04/03/2008, -0/+25Geez, there so many antagonists in this story. A cheater, an 'elite' tech douche, and Comcast. Who do you cheer for?
- zerodaysoon, on 04/03/2008, -0/+21he deleted his myspace!! hahahahahaha
http://www.myspace.com/Lagzalot - IZZ0, on 04/03/2008, -0/+17 I think the more appropriate title would have been "Douchebag owns self on Xbox forums".
- grgt1994, on 04/03/2008, -1/+16OK, who believes there is a shred of truth to this story? A tech nobody from an outsourced support company calls the kid's father and tells him that the kid was cheating with his xBox. The father becomes so enraged upon receipt of a random call from a nobody that he proceeds immediatly to beat his son and destroy the very expensive toy he just bought for him a few months ago. Ya, that all sounds credible.
- Imrand, on 04/03/2008, -0/+15damn double post....bury me
- aikimann, on 04/03/2008, -7/+22looks like the forum post linked to in the article was taken down. Here's a fun quote when it was up:
"the father began to yell at his son, i then heard a loud smack, and then sobbing, and then cracking noise as if something was breaking..it then occured to me that the father had just beat the ***** out of his kid, and the cracking noise was the sound of a hammer on an xbox." - Ender008, on 04/03/2008, -1/+15What annoys me most is that this guy enjoyed hearing that kid getting beaten. Then again, I don't really believe that part, it sounds like he just made it up to sound "badass."
- PacketScan, on 04/03/2008, -0/+14Dumb ASS.
- smacksaw, on 04/03/2008, -1/+15He could have done the exact same thing, but made it sound more professional and not have it come back to bite him.
- LonesomeFighter, on 04/03/2008, -2/+15so he is important and he uses MySpace? I don't think he was all that important.
- DCB360, on 04/11/2008, -1/+12http://www.halo3forum.com/complete-off-topic/19127 ...
Comcast employee advocating torrenting. Is it a trap? - bossm4n, on 04/03/2008, -2/+13I hate any form of cheating as much as you do, but the course of action he took was inappropriate and unacceptable. It makes me even more concerned about what Comcast or other ISP employees or their contractors are capable of. This is a serious privacy issue above all else.
- captmorgan555, on 04/03/2008, -0/+11http://img247.imageshack.us/my.php?image=lagzafagm ...
Moused over his biography and this little gem of an ad popped up :D - KonnayahaBoogie, on 04/03/2008, -1/+12That is some lame ass *****. How old is this ***** tool? Please, someone, read that article, look at the photo of this smug bastard, and tell me you don't think he's a ***** tool?
Seriously, the kid's ***** dad beats him up, and this douche acts like it's totally acceptable, all over a game on Live. A GAME. Well, it's not ***** acceptable, I hope you get fired and never work in the IT or food industry ever again. I hope you're stamping tickets for the rest of your life, you *****.
Peace. - HydrogenY, on 04/03/2008, -3/+13This demonstrates how irresponsible it is to outsource. If you care about your company's credibility that little to put it in the trust of a third party, you can only expect that whoever you outsource that work to is only going to care about it exponentially less.
- CaffeinePowered, on 04/03/2008, -0/+10Things like this happen every now and then, I used to play with a guy that worked for ATT on the internet backbone servers. He didn't call a guy out for cheating, but he got his internet suspended for a month for coming onto our Vent server and cussing several people out after getting owned.
- inactive, on 04/03/2008, -2/+11Holy *****! The signatures on that forum are HUGE...
- dbzer0, on 04/03/2008, -1/+9How stupid and/or arrogant can you get. Sure, the kid deserved it probably but you don't go digging your own grave while you're at it...
- TM22, on 04/03/2008, -6/+13WTF is "Packet Flooding"?
- DeathfireD, on 04/03/2008, -2/+9I agree, after he called the dad he shouldn't have mentioned anything to the kid or on the forums. Packet flooding is illegal but that doesn't give you the right to brag on forums about doing your job.
- Vlatro, on 04/03/2008, -3/+10[quote]I can get anyone's creditcard number by your ip address if u have comcast and are in my party :P I know your home address zipcode, email accounts as well...oh ya, and best part is i can restart your modem with a push of a button...so dont piss me off :P[/quote]
I say "*****". Yes, a tech at any ISP can (and under those circumstances, probably will) disconnect your service. The credit card numbers line is complete BS.
First it assumes the customer pays by or even has a credit card.
Second, it assumes the credit card number is kept on file and linked to the customer's current IP. Theoretically possible, yes. But most ISPs know better. Prodigy had a major problem with this practice and the subsequent abuse from employees and cyber-criminals alike back in 1994. Common practice today is to use a 3rd party authorization firm. It cost more per transaction, which just gets added to your bill, but saves them massive amounts of liability, and is a legal requirement for operating in many countries.
Third, Most credit cards outside the US, Canada, and EU mean nothing to businesses. They are typically issued by small banks and governments without actual credit backing. That means the funds must be verified. Self-authorization makes this impossible. That's why the number alone is meaningless. There are security codes, name and residence validations, bank verification etc. before you can even look at whether or not there are funds to apply charges to. While many businesses do retain the number for rebills, no initial purchase will be validated by a reputable vendor without the additional information. Those dishonest vendors who will approve it can have the charge contested and ALWAYS lose in court. 100% of contested charges in which proper authorization was not done are thrown out. So even if he had the number, He couldn't do jack ***** with it.
Fourth, I don't believe Comcast would give customer credit info to a 3rd party support company. Their Billing and tech support are two different groups in two different locations.
Fifth, this guys sounds like of ***** bag of hot air. He talks big, but he's proven nothing. There are a lot of people who can ***** with you online. They take great pride in that and would not settle for a half-assed screenshot as their only evidence. Nothing short of irrefutable proof is ever posted by someone with actual skillz. Their egos demand perfection, as anything left to speculation is a weakness that someone better than them can exploit in the typical game of one-upsmanship. Reminds me of a wanna-be hacker IT guy I used to work with. He figured out how to set up a VPN in his home and tried to convince me he was "Hacking" someone's computer by accessing it at work. All you can do with these guys is let out a whisper of a sigh, a gentle "douche bag" under your breath and walk away shaking your head and wondering what attrocity the world ever committed against his parents that they, in what could only be an act of retaliation, would choose to breed. - MattFromSeattle, on 04/03/2008, -0/+7Ron Paul?
- d00mz, on 04/03/2008, -2/+8I've got the first page of the posts from that forum. Rehosting it at this link:
http://tinyurl.com/ytexf4 - Etchii, on 04/03/2008, -0/+6Bah...Noob. Real power comes from 1) having it, and 2) not being in the public eye.
- inactive, on 04/03/2008, -6/+12all this coz the guy cheated.... WHAT A ***** TOOL HAHA
he trying to be like that guy who got his 360 stolen by tracking the kid down except it didnt get stolen and somone cheated online. - captmorgan555, on 04/03/2008, -1/+7I moused over his profile and saw the following..
http://img247.imageshack.us/my.php?image=lagzafagm ... - unicronband, on 04/03/2008, -0/+6Douchebag deleted his myspace. I couldn't find a cache, but it looks like the somethingawful goons grabbed some pics before it got pulled. http://forums.somethingawful.com/showthread.php?th ...
What a "f.g" - inactive, on 04/03/2008, -1/+7Obviously overcompensating.
- kurtwinter, on 04/03/2008, -1/+6Cheaters are the scum of the earth and get whatever is coming to them. Nothing like plonking down $50 for a new FPS just to login and "boom headshot" every 5 seconds from some script kiddie *****.
- dggeek, on 04/03/2008, -1/+6It's my philosophy that forum relevance and signature size are inversely related.
- nedzalife, on 04/03/2008, -0/+5Same here (5 yrs ago), work in the same role this guy did too. I'm surprised more stories like this haven't gotten out to the blog media, cause this type of thing happened fairly regularily when I was there
- Scrappy1850, on 04/03/2008, -0/+5Whats wrong with drinking Epi-Green?
- LAZZOR, on 04/03/2008, -0/+5All this bragging is obviously an attempt to make up for something...I wonder what?
- unknownsoldierX, on 04/03/2008, -3/+8Why fire Abe? He didn't do anything!
- internetcoward, on 04/03/2008, -1/+6Man this guy needs to get a life. I am sure he is just trying to enact the revenge he was never able to get from his pee pee touching father.
- MD2389, on 04/03/2008, -1/+6hahahah
The only way this could be any more epic is if he got beat down Jay & Silent Bob style. :D - insomniac8400, on 04/03/2008, -1/+5Yes it is illegal. No need to guess about it.
- Imrand, on 04/03/2008, -6/+10Geez, there so many antagonists in this story. A cheater, an 'elite' tech douche, and Comcast. Who do you cheer for?
- MikeyMoose, on 01/30/2009, -0/+4Winnipeg it is (there's a Convergys call center there) - looks like this is him:
http://tinyurl.com/2s9ekm
That's a "friend's" profile Google cached - from the page:
"Mark Ribero aka Sir. Lagsalot"
Facebook Profile:
http://www.facebook.com/s.php?q=Mark+Ribeiro -
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