325 Comments
- dvddesign, on 02/13/2008, -6/+129This needs to be addressed Microsoft. I have over $100 in games and content on my Xbox that is useless whenever I'm not online with your console.
- The_Wallbanger, on 02/13/2008, -4/+70Ground control to Major Nelson..
- Ganja420, on 02/13/2008, -21/+81This it was happens if u buy DRM. this ***** happens when u buy DRM songs on itunes too
- Heaiser, on 02/13/2008, -7/+54The problem with agreeing with Zamfir is that he is a troll who always says the same thing... make no mistake, he wasn't complaining about DRM. All he was doing was bashing Microsoft.
- santasing, on 02/13/2008, -12/+54I think Zamfir is right. All DRM is bad, but MS's particular brand is bad to the point where its silly. DRM never works. Sony found that out the hard way, MS should learn its lesson also.
- chadillak, on 02/13/2008, -8/+46I try not to be the grammar police but, come on...
- jdhammer, on 02/13/2008, -1/+38I have been a victim of this for....oh about 8 months now. Xbox crapped out, whole thing had to be replaced (by EB Games, thankfully so I got a NEW system), and then my Xbox Live games wouldn`t work offline. I`ve gone through the exact same thing. Been told at least 10 times someone would call me back, no one has. I`ve escalated, escalated, escalated, and the last guy I talked to, about four days ago, said he would personally call me back with a resolution. I`m not holding my breath.
It`s complete *****, and I`ve already told them I expect a ***** of compensation for not being able to access content I purchased a year ago.
Please digg this article, maybe the attention will cause something to change for us poor suckers. Thanks. - tokeio, on 02/13/2008, -1/+30Regardless of how hard it is, keeping your console online should not be a requirement for playing the games you've purchased. Even Steam allows offline play. There are numerous cases where someone won't be online, apparently you don't leave your house ever. Don't forget that when Xbox Live was down over the holidays you were OFFLINE thus your games won't work. Hello? Is that hard to understand?
- Blandyman, on 02/13/2008, -7/+36Shut. The *****. Up.
You goddamn anti-Microsoft sissy-boy. Windows has very few problems if you use it on the proper hardware. It only has bloatware because third-party manufacturers add ***** to subsidize the costs. Windows only crashes because it can work on hundreds of thousands of computer configurations and Microsoft can only do so much to make it work on everything.
Mac OSX only works on configurations decided on by Apple, because there are no 3rd-party manufacturers, and as such, no way to subsidize costs externally (certainly they could add their own bloatware, but that would destroy their image. They make good money on their products and have no reason to lower prices.)
Linux... let's not even get into it. When it doesn't work on certain hardware, you ***** claim it's lack of hardware vendor support for not having open drivers. When it works flawlessly, you say it's because it's the best piece of software out there and it just works because it can... not taking into account the many man hours put into making that SPECIFIC hardware work as flawless as it does.
Sorry for the rant, but you idiots really are starting to twist my *****, and my nipples are for my own tweaking, thank you very much. - krische, on 02/13/2008, -7/+34Seems like microsoft could take a page from Sony's book on this one.
- logicalnoise, on 02/13/2008, -9/+34the games work no matter what level of live you have(including the free silver level), the games are linked to your gamertag. The problem is that the purchase data is linked to the serial# of the console the games were purchased on. This prevents users from sharing games on other consoles by recovering their gametags on their friends 360s. the DRM is troublesome and I think it should be patched for added mobility for the gamers but ultimately it is necessary.
- jollins, on 02/13/2008, -2/+26Not true. It works with Live Silver, which is free. Diggers, don't digg up comments with inaccuracies.
That said, the fact that you need to be online to access your stuff after you get a replacement xbox sucks. It's a shame that the Xbox has the best game library because Microsoft treats us customers like crap and doesn't deserve the success they've had. - leonwehttam, on 02/13/2008, -3/+25actually my hard drive failed once and iTunes customer service let me redownload every thing i had :D
- grimeygutter, on 02/13/2008, -0/+20While PooChunk makes a good point, part of it is flawed yet he gets dugg up. logicalnoise corrects him with the proper information and its buried. Great job digg.
I too have at least $200 worth of content on Live stuck in a non consumer friendly limbo until it gets "relicensed". It's ***** and I haven't paid for one thing on Live since then. Great job Microsoft on losing out on any more of my money. - shinythingy, on 02/13/2008, -5/+24It has been said by MS that all 360's from launch up until a certain date were capable and would most likely fail. The 33% figure was stated by a store manager and it is much higher than 10%. Only the delusional would think that it is within 5-10%
- PeteyEks, on 02/13/2008, -1/+19But that's the problem, Emit. We paid for the games, therefore should not rely on the Xbox Live service to access them. 80%, 40%, hell even 5% downtime wouldn't matter. Multiplayer via Live is acceptable, but the actual game should not be limited to accessing Live just to play solo.
And it's pretty easy to not get online. Not everyone is wireless, which is pretty expensive for a little dongle. Also, not everyone has the ability to wire their Xbox directly. To top it off, Live is a service that we pay for. What happens when your account expires and you don't have the funds to renew? There are plenty of possibilities where this can affect someone. - tokeio, on 02/13/2008, -4/+22Go back to your cave xbot. You obviously haven't a clue about DRM or how it's implemented on the Playstation platform.
- jacksons98, on 02/13/2008, -5/+22I don't need to be online to play my downloaded games on PS3. I can also install downloaded games on multiple machines.
- justinlarsen, on 02/13/2008, -5/+22I am on my 3rd xbox 360 becuase of RROD, guess im a rare case.
- john2kx, on 02/13/2008, -1/+16I smell a class-action lawsuit.
- Godlesswanderer, on 02/13/2008, -2/+16"...so the "chances" say that your 360 WILL NOT get the RRoD."
Actually that'd be the false statement. I've had my 360 get the RRoD twice now, as have two of my three close friends (the third has only had it once). Trust me, I'm more on the side of 360 fanboyism than PS3 but Microsoft royally ***** up when it comes to the whole RRoD situation. - Bigheadaus, on 02/13/2008, -1/+15I have not had my console RRoD yet (touch wood). I have 2 accounts, I made the first account at the start of 2007 and the second mid 2007. The second was made with a new LIVE ID as I wanted to get rid of my hotmail account. This was advised to me as the best and only option in order to un-associate that email. They said there would be no future effort put into being able to change your LIVE ID (so much for that...). All in all, the functionality did come through. I now am stuck between a rock and a hard place. I want to buy a bigger HDD (when I have the spare $200 here in Australalia). This mean now I have content from Xbox LIVE on 2 seperate accounts. Microsoft can tell what I have on each seperate account. Now if I have a bigger HDD then I should be able to re-download everything. I spoke to a Microsoft Customer Service representitive on length about the issue and his response was that if you are unable to play the game due to DRM then they would give you MS Points so that you could re-buy the items. This would take less than 2 weeks.
I really do not believe that is the case, so many people have said otherwise. In the end while I think Microsoft makes a great console. The amount of crap I have had to deal with thanks to their customer service and horrible support basically means I won't buy another console from them. At least not in the near future. Microsoft need to learn that people's bad experiences are getting out there and this doesn't help them in the current gen or the next one. - FoxRacR17, on 02/13/2008, -1/+15I wish i could digg this a million times. Same ***** thing happened to me with my launch 360. After seeing the build quality of the first xbox (my original xbox is STILL running to this day mind you after 7 years or use) so i think "hmmm...microsoft makes a quality product so i will buy the 360. I have been a member of live since halo 2 came out, and still am. I buy the 360 on launch, still subscribe to live, purchase a ton of content off of marketplace for games and arcade, and then conveniently my 360 RRoD a month or two after the manufactures warranty is up, since this was also BEFORE they ***** admit that there is a problem with 360's and decided to extend the warranty to 3 years, i pretty much had a useless doorstop.
So what did I do? Of course ***** sold it on ebay trying to get some money back, but kept my hdd. I then bought an elite, transfered the stuff from the 20gb to the 120gb, and thought everything would be fine. Then i take my 360 over to my girls house to let her cousin play on it only to find out that all the addon content for my games and my arcades were not working because i was not signed into live. I was livid.
I call them, talk to someone for hours, and he tells me that they CANNOT transfer the license for all my stuff because i did not have it repaired by them or did not have it returned to the store where i bought it from. I could not return it to the store because it was past the 30 days, i could not send it to microsoft because it was past the 3 months at the time and was before they decided to extend the warranty. I spoke to the guys manager, and he just kept saying the same thing over and over again. I felt like i was talking to a ***** answering machine. This happened a couple of months ago and i have decided that i am not going to buy anything else off of the marketplace, and WHEN (it will happen) this pos takes a dive, i'm just going to get rid of it, and buy a ps3 or a wii, probably both.
You have lost a loyal customer microsoft. - inactive, on 02/13/2008, -3/+163rd 360 as well. I have read several times that the early models were almost assured of failure. Microsoft not releasing reliability statistics tends to make me think they have something to hide. If the stats were low, they would be plastering the data everywhere.
- gridbread, on 02/13/2008, -0/+12At first I thought it was just some exaggerated internet joke, but almost all my friends who have a 360 are getting a RROD, repeatedly.
- timlopez, on 02/13/2008, -1/+13*I try not to be the grammar police, but come on...
- Flappity, on 02/13/2008, -1/+12I take my Xbox to my friends' houses quite often. Not all of them have highspeed internet, and those that do don't generally have a spare 50-100ft ethernet cable sitting around. I don't mind having to be connected at home, but at friends' houses it's a pain when I want to play my guitar hero 3 DLC or whatnot.
- lava, on 02/13/2008, -0/+11"While PooChunk makes a good point..."
I can always count on digg to have discourse at the highest levels. - shinythingy, on 02/13/2008, -2/+13below 5% is the standard in electronics. Both the PS3 and the Wii are less than 2%. Microsoft wish the 360 was 10%
- Ajajadude, on 02/13/2008, -1/+12Why do you think Microsoft has been so tight lipped about the actual failure rate? And why do you think they'd pour millions down the drain and extend the warranty for the RRoD?
- krische, on 02/13/2008, -1/+10The RROD is the result of a design flaw. Not a batch of bad parts, but a design flaw, meaning all consoles with that inner design (everything up to like Sept 07) have that flaw. So its not a matter of if, but when.
- xXShadowstormXx, on 02/13/2008, -1/+10Or the corporations can stop pushing ***** defective by design technology that its only purpose is to serve the media companies while the consumers are forced to bend over backwards.
- turpenine, on 02/13/2008, -1/+10I couldn't get signed in 40% of the time so I just played mass effect and it kept popping up telling me i signed in and out every 10 or so minutes for a month
- krische, on 02/13/2008, -6/+15I would say so. Considering everyone is always claiming that Xbox live is way better than the PS3's online. Yet, the PS3's seems a bit more practical now.
- Iknockstuffdown, on 02/13/2008, -9/+18Contrary to popular belief, Microsoft would LOVE for you to buy everything twice.
- Dantetheinferno, on 02/13/2008, -3/+12Unless somewhere in the contract (I dunno, when you signed up for XBLIVE or bought points?) You gave up those rights.
- CaviMike, on 02/13/2008, -2/+11And people wonder why we pirate.
- masgaster, on 02/13/2008, -2/+11I am dealing with this issue right now. I called and went through all of their steps, twice. The issue was escalated and a supervisor took my old serial number (luckily I had written it down) and my new serial number and said that within 30 days the licenses for the games downloaded by my gamertag would be reauthorized to the new serial number and I would have to delete the games and redownload them on the new console for the changes to take effect. This was ten days ago and after deleting and re-downloading zuma every day, still no success.
On a positive note, they did call me with a game credit for Undertow which I wasn't able to download for free since my xbox was out for repair. - theaceoffire, on 02/13/2008, -0/+8Actually, less than 1% is what I heard. It really is quite amazing. http://www.ripten.com/2007/07/03/failure-rate-xbox ...
- DrMilkdad, on 02/13/2008, -2/+10My 360 just went on me, I'm sending it to Microsoft for repair, and I have 25 XBLA games downloaded, so reading this just now pissed me the ***** off.
- AnthonyC, on 02/13/2008, -6/+14This is absurd and completely unacceptable. I wonder if this could be considered mail fraud.
I must be one of the lucky ones, I have one dated Oct 05 and haven't had it fail yet. I certainly won't buy anything other than rock band songs from here on out, though. - theaceoffire, on 02/13/2008, -2/+10I believe that the re-downloaded version is still encoded with your old ID.
- jdhammer, on 02/13/2008, -1/+9Occasionally huh......are you telling me that over 8 months, they`ve repeatedly screwed up the process (it`s been 8 months since I sent them the fax they requested for the ``transfer``
- tokeio, on 02/13/2008, -11/+18iTunes and Xbox 360 are hardly comparable when it comes to DRM implementations. Do your research first before posting such rubbish.
- leodavinci, on 02/13/2008, -4/+11No... the DRM needs to fkin go away.
What if Microsoft ceased to exist? What if I don't want to pay for an internet connection? - nonsensicalexis, on 02/13/2008, -0/+7I had a similar problem...I do not have access to internet, and at the time I was not aware of the DRM issues. While I was at a friends house, I put my hardrive on their 360, and purchased the Prince of Persia arcade game. It downloaded the whole thing, I played a level to make sure it worked, came home and I was not able to play as I was not connected to xbox live.
I eventually tried to fix this by taking my entire xbox to my friends house and redownloading everything, but it didn't do anything.
I would expect that if I am logged into my account and I legally purchase a game that does not require live to play, it should work offline on my own xbox. I really hope they come up with a solution to this soon because it's ridiculous that I am unable to access content that I paid for. - handheldchimp, on 02/13/2008, -6/+13They better have an answer soon, or else they will be answered with lawsuits.
- Frozo, on 02/13/2008, -0/+7Over $1,000 in downloads since launch date. Never again. I did a "voluntary upgrade" to an Elite to use HDMY on my new TV and now I cant use the content the way I paid to use it. And to anyone saying that it's to stop people from having 2 consoles with the same content, my answer to you is... Yes... FIX that.
Apple does it just fine, you just de-authorize your computer before you authorize another one. Simple really, but then Macroshaft wont make as much money off their customers. - Rndm_Tngnt, on 02/13/2008, -2/+9Did somebody put DRM and the letters 'Y' and 'O' on your keyboard?
- tokeio, on 02/13/2008, -2/+9Just a word of warning; Rock Band songs are also affected by this issue. If you get a new Xbox due to RRoD or another hardware failure, you won't be able to play those songs offline if you don't get a license transfer... which is taking anywhere from 2 to 6 months right now.
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