55 Comments
- EternalDarkWing, on 11/13/2007, -4/+57Kmart is still around?
- fatadamblog, on 11/11/2007, -0/+27"Kmart is still around?"
K-Mart is everywhere here in Australia! - graywolf323, on 11/11/2007, -0/+10holy crap o_O I'm going to K-Mart tomorrow morning now
- thorbahn3, on 11/11/2007, -1/+10It's funny getting an email with your real name asking for a shout.
Sucks I have mine paid for at Gamestop, not to mention my local Kmart closed down in 1994. - Inc3pt, on 11/11/2007, -0/+7My K-Mart opens in an hour. I'm going to run up there and check it out.
...K-Mart...*shivers* - DocDEB, on 11/12/2007, -2/+7So if the game is at retailers why the hell is the official release date still a couple weeks out?
- rishid, on 11/11/2007, -0/+5I still think it is better than Walmart... that place gives me the creeps
- UtopiaInTheSky, on 11/11/2007, -0/+4Until Wal*Mart shows up.
- fullhavok, on 11/11/2007, -1/+5calling my local Kmart in the morning!! p.s. thanks for the heads up Cheapy!
- LimeParrot, on 11/10/2007, -0/+4Don't call them... you have to rely on gaming-ignorance to get yours hands on one... just go in and say something like "hi do you sell 'mass effect' " really casually and pray the person doesn't know any better =D
- Fkb797, on 11/11/2007, -0/+4I have a feeling they stopped selling them.
- draftermath, on 11/12/2007, -3/+7i saw this article at 5am this morning, at 9:00am i went to my local kmart to find out and they had them. I was able to pick up 2.
- STARTSOMETHING, on 11/10/2007, -2/+5Your not going to get one. Just because the idiot running the electronics department their. Brought the game on the floor 2 weeks early. Doesn't mean yours will.
- motabus, on 11/12/2007, -0/+3well it must be true cause its out online Mass_Effect_USA_XBOX360-PROTOCOL naughty pirates
- Guano, on 11/10/2007, -0/+3You can get a full refund on any pre-order.
- offspring06, on 11/11/2007, -0/+2Thats quite the post there.
- Dustin00, on 11/10/2007, -0/+2"Unless you're picking it up for a friend" -- nope. He has two 360s and he's going to put one copy in each and swap back and forth every 15 minutes.
What else is he going to do with two copies??? - Youtuber, on 11/10/2007, -0/+2i gotcha..
good news for the guys in the u.s of a - Christbait, on 11/12/2007, -0/+2If a title comes out in the US for $60 then it always comes out in the UK at the usual RRP (£38-45)... it's always been like that.
- Godlesswanderer, on 11/12/2007, -2/+4I'm more amazed that it's $62, a new game over here would cost about £40 ($83) sometimes almost £50 ($104).
/Jealous - gooch2000, on 11/10/2007, -0/+2So am I. I also just ordered from Newegg.com. We'll see if they ship today. I live in the Los Angeles area and NewEgg is close. I usually get orders from them within 2 days. We'll see.
- Locke005, on 11/10/2007, -0/+2I thought Newegg didn't ship on the weekend...?
- estvir, on 11/10/2007, -1/+3Yeah, seriously K-Mart, Target and Big W are at every large-ish shopping centre in Aus, of which there are a ton nowadays.
- MrFisty, on 11/12/2007, -0/+2Am I the only one who hates having to search for the one piece of promised information by clicking link after link? Way to boost your site stats.
- petebot, on 11/12/2007, -0/+2It sounds to me like you and the employees were acting like douchebags. They were obviously trying to cover their asses so as not to get fired. You were just pissed because you got caught trying to pull one over on them and couldn't make your eBay profit. I've got no pity for you.
- inactive, on 11/10/2007, -0/+1Big W has taken over in Lismore though
- Inc3pt, on 11/10/2007, -0/+1Well, no luck. Of course I always wonder when they say "What you see on the shelf is all we have". It's like...could you at least look in the computer or the back room real quick? :(
- TwwIX, on 11/10/2007, -0/+1That would be Charlie Babbitt not Raymond.
- dafragsta, on 11/10/2007, -0/+1Actually, that would be both of them. It was only funny when Raymond finally said it at the end.
- osbjmg, on 11/10/2007, -0/+1I'm pretty sure a lot of smart people don't keep up with the newest xbox games.
- Dustin00, on 11/10/2007, -0/+1"This job would be great if it wasn't for the customers."
- ichbinladen, on 11/18/2007, -0/+1What a whiny little bitch. Buy it on Tuesday like the rest of us, ***** for brains.
- IniNew, on 11/11/2007, -1/+2Whats it matter to you? Who cares if he wants to pick up two copies.
- Menace1, on 11/11/2007, -0/+1I read this and wonder, do only certain games come shipped in boxes with a release date sticker on there that specifically say do not open until this date or do not sell till this date. I work at a best buy and while i don't work in the media dept. (games, music, movies) every box that i've seen has those stickers all over for games. Makes me think these people who sell the games early are either too dumb to look at the box or there is no sticker or maybe it's some poor old person who doesn't know any better that works there and these young punks kept stalking around waiting to take advantage of the uninformed. Meh. Oh well grats to those who snag it early. Guess it'll be up on bit torrent soon just like bioshock, halo 3, and everything else.
- tjsocr1, on 02/16/2008, -0/+0Talk about Mass Effect at http://www.lamelime.com
- loafy929, on 11/14/2007, -0/+0Got my copy last night after work from a Kmart in Strongsville, OH... wasn't expecting it, but they had it right there on the shelf to buy. Last copy no less :)
- mikeyeah, on 11/11/2007, -2/+2Lucky *****!
- MSUHitman, on 11/12/2007, -4/+4This is what happened to me when I tried to buy this game at my local K-Mart. The story is 100% true and I've already submitted it to The Consumerist and posted in the original CAG thread.
Well you should of checked the KMart in Bridgeton, MO on St. Charles Rock Rd. (another suburb of St. Louis, second of 3 KMarts in the St. Louis area.) They had 3 copies, I paid for 3 copies, but walked out with zero copies after being ****blocked; long story ...
No one could go by this store for me today and since I needed to visit a nearby friend for some money he had for me from a monitor of mine he had sold to a co-worker, I decide to give it the old college try. Mind you this is the first time I'd ever walked into this store, and I already had the LE ordered off of Gamestop.com. I decided before I left if they had it, I was cancelling my pre-order as 10 days early is better for me than the stuff in the LE.
I find electronics in the back of the store and I proceed to look for the gamecase (after I tell a customer I don't work there as apparently they wear red there and I had a red Cardinals jacket on.) I scan the gamecase and it's not visible. I then see that under each section of the game case there is a rubbermaid like container with games in each of them.
I decide to get on my knees and look at these and as I bend my neck sideways to see the spine of 3 games on top of one of these Rubbermaid containers underneath the 360 games, I see the glorious Bioware Corp. logo.
I almost leap for joy right there on the spot as I spend two minutes trying to find the call button to get someone in electronics. When the kid comes out there was a couple ahead of me and I let them go first but they just had a quick question and then the guy comes to me. I advise him I would like to purchase a 360 game.
This is where my fate was probably sealed. I show him where Mass Effect is. He goes "no way; we've been looking for this as people have been calling about it." I stop him and ask if I can have more than 1. He asks how many, I ask if I could have all 3 and he's like sure.
We proceed to the register as he scans the games. Apparently no prompt comes up about not to sell them yet as I heard beeps and got a little worried, but apparently those were the beeps because of the Mature rating prompt. He gives me my total, I scan my credit card in the machine, then the register spits out the receipts and he hands me my copy to sign.
I am signing the credit card slip, he has rung the sale through the register and is putting my games are receipt in my bag and is about to hand me my bag when his co-worker, Jonathan, comes up and asks him what he's doing.
The first guy is telling him I'm buying Mass Effect as I found it under the shelf. Jonathan tells the guy you can't sell it to me, first guy asks why not, Jonathan says it's too early. First guy no says it's ok, Jonathan points to the top sticker and says it's not 11-20 yet and then tells me, "I'm sorry sir we can't sell this to you," and yanks the games and receipt from the first guy before he can hand it to me.
Mind you I have signed the credit card receipt and the transaction is already run through the register, I just don't have physical possession of the product. I ask why not, even though I know why not, and Jonathan says, "All 3 of us will be thrown in jail if you leave the store with those games because it's against the law." I advise him there is no such law and he reitterates that this is illegal and all three of us will go to jail if I get these games.
I advise again that there is no local, state, or federal law about selling items before a street date. I advise him there may be an agreement between KMart and the distributor (in this case Microsoft) but really that wasn't my problem as I had paid legal tender for the games and the transaction had completed and it was too late to take it back. Jonathan backs off now saying well we'll be in big trouble for this and I can't let you have the games. I advise that's not acceptable as it's too late to be worried about street dates and I demand to speak with a manager.
An asst. manager by the name of Steve comes up, who I find out later is the only manager apparently on duty at the time (around 5 p.m. central.) Steve reitterates the stuff about street dates I already know. I advise him that's not really my problem as I have paid for the games and that tens of other KMarts across the country have no problem breaking the street date for this game and if I had internet access I could give him the cities of each KMart that's done it so far.
He then says that it's not their problem what other stores do and they face repercussions from the distributor. I advise again the transaction is already complete and I want my property I paid legal tender for. Steve then asks, "Where did you find out about this street date," and Jonathan shows him the top sticker. Steve then says, "I don't care what you tell me sir, this sticker says you can't have this game. These gentlemen will walk you to customer service and give you a refund." I demand to have the district manager's name, phone number, and email address as I've have my property unjustly confiscated and been threatened with jailtime by one of his associates. He tells me that info will be at the customer service desk.
Steve retreats to the back room with the 3 copies of Mass Effect and I am escorted to customer service. When we get there Jonathan tells the girl up front, "Don't ask any questions just give this guy a full refund," and hands her my original receipt." I then advise I need the district manager's name, phone number, and email address. She just points up to the generic sign above her that lists the toll free number. I say that's not good enough and I want something else. She then calls for the MoD to come up.
In comes Steve again and the customer service desk rep tells him the info I want and he says that's all I can give you. He wants to know why I want the district manager's phone number as they're giving me a full refund. I advise because I had my property I legally paid for unjustly taken from me and that (pointing at Jonathan) told me I could be arrested for buying a game too soon and that is nowhere near the truth. Jonathan starts to make a slight protest and Steve puts up a hand for Jonathan to be quiet and tells him to go back now, and Jonathan complies after slamming the pen that was in shirt pocket on the desk.
Steve apologizes and says the toll free number is the best they can do. I advise that's pretty pathetic that you can't give my anything other than a generic phone number as where I work if you want someone higher than the store manager, I ask do you want the district manager or the corporate number (I currently work for the Oreck stores in St. Louis.) I ask for a pen and he gives me one so I can write down Steve and Jonathan's names and the toll free KMart number. I then advise him that's why no one shops at this chain, thanks for nothing as I storm out after laying his pen gently on the desk. He wishes me a good day as I storm out.
Now mind you 1 copy of the game was for myself, one of the other copies was going to be offered first come, first serve to my STL XBox Live friends or a member of CAG, and the other was going to be for profit on EBay. Now if the original guy had realized that it wasn't 11-20 yet and told me he couldn't sell me the game before the transaction completed, I would of hemed and hawed and did my best puppy eyes and asked everybody else is doing it, couldn't you do it too and been shot down, I would be agitated but cool about it.
But for the transaction to complete and for someone else to walk over and take away product I legally paid for, then threaten me by saying I could go to jail for buying it if I left the store with it, then I have a MAJOR problem. I'm calling KMart tomorrow, or Monday (if they're open,) or Tuesday and seeing what I can get as compensation for what I feel is illegal seizure of my property and terroristic threatening.
If I can get 1-3 copies of the game for free, or a gift card equal to the amount of my original purchase, I think that would be fair compensation for illegal seizure of my property and terroristic threatening by an employee of the store. FYI I have my original purchase receipt, the two bonus receipts it printed out ($15 off a $25 purchase from Nov. 30 to Dec. 2 and $50 off a Sears Outlet Appliance purchase of $200 or more) and my receipt from the return on my credit card. - silentdragoon, on 11/10/2007, -2/+2classic movie quote, why digging it down?
- SideShowMel0329, on 11/14/2007, -1/+1Called my Kmart, here's how the conversation went:
Me: Hi, do you guys have any copies of Mass Effect for the Xbox 360 for sale?
Them: No *hangs up* - Badmotorfinger, on 11/12/2007, -0/+0Really, that guy stole the game from you. I can't even imagine how pissed I'd be if that happened to me.
- masterthiefster, on 11/12/2007, -2/+1That story is so bad it's almost unbelievable, and yet it's exactly the sort of crap employees will pull at these sort of stores.
If I had been in your situation I would have not only refused a refund, I would have refused to budge until the games were handed over (I've had things like this happen to me). You could have even played the legal card yourself by threatening that you would call mall security (and/or the police) to report the theft of your property, brandishing a cellphone (if you had one with you) for extra effect. It's unlikely that they would have been willing to go that far in upholding store policy.
Ironically, because they allowed you to take your complaint about this atrocious service all the way to the district manager those guys could end up in much bigger trouble than they would have by selling those copies too early; even if found out, the first guy could have honestly stated that he didn't see the sticker and that it was then too late to stop you taking them out of the store. - Justden, on 11/10/2007, -2/+1I have mine on order from Amazon. Who knows maybe they'll let it slip early too.
- sevvo, on 11/14/2007, -1/+0I scored one in Las Vegas last night. I also used the 20%-off coupon.
- Nobi-Wan, on 11/10/2007, -2/+1But that would require actual, you know, work.
- saldb, on 11/14/2007, -1/+0I just called that Kmart (Crofton) and talked to some guy. He said that it isn't for sale any more and the guy who sold it "isn't in this department any more." Needless to say, I haven't found it any Kmarts in the New York area. (Toys R Us neither)
- flair1, on 11/11/2007, -6/+4In my part of the world, K-marts are only located in the ghetto and they are always empty. Wal-marts and Targets are packed with customers.
- TheVigilante, on 11/11/2007, -6/+3I so want to get this game but I don't want to pay full price. I'll just wait until my work gets it and sells it so I can get my employee discount.
- BulletsforRingo, on 11/10/2007, -4/+1Of all the places MY local Kame-apart doesn't have it. I figured I could swing by there and snatch a copy before corporate told them not to sell it. Hell, when I called the guy asked me if it was a computer game...back-of-the-woods retards...they get me every time.
- shadowcode, on 11/11/2007, -4/+1oh, in the US.
Hasn't been broken over here in the EU afaik. -
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