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AT&T CEO says hard to find skilled U.S. workers
news.yahoo.com — What do you expect? This is the listen to rap, smoke pot, take vicodin, play video games, watch porn, 50 cent, Britney Spears, ban the pledge of allegiance, take god out of our schools, brain dead generation.
andrenym00- 28 diggs
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- solid12345, on 03/27/2008, -0/+7Let's be honest though, no class warfare ***** arguments, the guy is right. Alot of younger people today are lazy and have no value in self-worth. Working hard, putting yourself through college and getting a good career is not valued anymore. Most people prefer to live paycheck to paycheck and blow their bi-weekly pay on boozing it up on the weekends and a big screen TV when they can barely put food in their kid's mouths.
- Aero1, on 03/27/2008, -1/+3I totally agree with you on that statement but in this circumstance how can you be amazed by this? These support jobs command what, $7 hour? No "skilled" "American" wants to put their skills and education to work for $7 an hour. This is why you only attract the kind of people he mentions. its a catch 22.
- Charlotte_Web, on 03/28/2008, -0/+2Actually, this sounds like a good thing. It means that the folks who have those skills in the US are finding better jobs than phone customer service.
- Aero1, on 03/27/2008, -1/+3I totally agree with you on that statement but in this circumstance how can you be amazed by this? These support jobs command what, $7 hour? No "skilled" "American" wants to put their skills and education to work for $7 an hour. This is why you only attract the kind of people he mentions. its a catch 22.
- CieloChic, on 03/27/2008, -2/+3This is very tragic, but nothing that should surprise us. With the education system in shambles, grades and academic achievement falling steadily for the last 40 years, what can we expect? When we teach our children "feel good, no red ink on your paper, no letter grades just P or F" classes who minimize the sink or swim reality of the outside world, this is what you get. However, the root of the problem is a lot of parents due to apathy or having other priorities are uninvolved at the school and local level. Parents need to initiate the education reform this country desperately needs, they are our children. Also, basic principles that are the foundation of successful learning (dedication, preserverance) instilling a love of learning, reading, etc need to be taught at home. It's not the government's responsibility, it's the parents.
- spillingvoid, on 03/27/2008, -0/+3The problem here isn't A's or B's or Q's. The problem is parents who are to busy to discipline, pay attention or teach there children anything other than the only way to get attention is to do something wrong. The other problem is a schools system that refuses to remove ineffective teachers or to pay teachers what they would make in the private sector. And yet another problem is a public school system that refuses to truly push students to there educational and learning limit with a further lack of proper disincentives for failing. When I, as a high school student( yes it was a while ago), and had the capability to get out of school drink most the night and cause general mayhem and hell and then come to school and sleep through most my class' and still pass(yes I now realize the folly of what I did) and get a diploma somethings wrong. Theres an old saying in the army "A busy soldiers a happy soldier" The same applies for students and our students are not busy enough.
- endgame, on 03/27/2008, -3/+4I call *****, there a MILLIONS of Americans that can do these jobs. AT&T just needs to campaign harder & offer a little better pay & benefits & they will get the people they want. What they really want is to pay the American worker the same as they would pay an Indian worker & then say "look we brought the jobs home to America".
- mydigga, on 03/27/2008, -3/+3Randall Stephenson is my nomination for the highest paid retarded person. Apparently he is completely ignorant to the fact that his inflated salary is the product of a Capitalist society. The truth is, we have plenty of people skilled enough to tackle the (apparent) extremely difficult position of "AT&T customer service representative." The problem he is having is American people require a little more than the peanuts they are willing to pay to survive in our ...say it with me everybody... Capitalist Nation!
- cageybee, on 03/27/2008, -2/+3dugg! you are my hero
- cageybee, on 03/27/2008, -3/+6i call shenanigans. these bitches just don't want to pay a higher price. "it is hard to find skilled workers for 5 bucks per hour" he should've said.
- CieloChic, on 03/27/2008, -1/+2You guys have a point, but if you have had to deal with customer service personnel at some point you have to admit they can seem quite idiotic. Lots of them lack basic professional skills, skills directly related to their knowledge of the product, down to phone etiquette. I think both points are valid.
- automate, on 03/27/2008, -0/+1once you have all the 5000 jobs in the US, do let us know if your Customer Service has improved
- Ell3, on 03/27/2008, -4/+5Don't worry! Obama is going to increase spending on education. That will fix it.
- borneo66, on 03/27/2008, -1/+2Can I buy weed off of you?
- SGriffths, on 03/28/2008, -0/+0Do you really think it is about education? No it is about what the companies are willing to pay. The labor rate in India is 1/3rd of what it is for similar US resources. They are trying to low ball the rates, that is why they can't find skilled resources. Because they aren't dumb enough to take crap wages.
- kiteless123, on 03/27/2008, -1/+0This is not about a brain dead generation, it's about jobs. All your calls get routed to India. This is AMERICAN Telephone and Telegraph we're talking about, right?
- Genghis1, on 03/27/2008, -1/+1The job pays $30,000 and it sucks. They tie you to a headset and treat you like prisoners. You have to ask your supervisor for permission to go to the bathroom. Believe me, I know from experience.
- rjwusa, on 03/28/2008, -0/+1Then don't apply for the job. Do something else. No one is asking you to apply for the job. Do like I did, invest your risk capital and start your own business if you don't like the jobs offered.
- pnkearns, on 03/28/2008, -0/+1Total B.S. from a CEO receiving a multi-million $$ salary. He's just taking the easy way out of saying he can find cheaper workers somewhere else in the world. That way he doesn't have to explain why he's too friggin stupid as a highly educated MBA to manage a program he's getting paid to do.
- rjwusa, on 03/28/2008, -0/+1No, as a business owner, I can attest, American workers can be inferior to Mexican workers. It's our own fault. Sad commentary, really.
- stimuli, on 03/28/2008, -0/+2"We're able to do new product engineering in Bangalore as easily as we're able to do it in Austin, Texas," he said, referring to the Indian city where many international companies have "outsourced" technical and customer support workers.
"I know you don't like hearing that, but that's the way it is," he said."
From experience.....this is a B$ statement....To be honest we could get a CEO from India that does just as good as a job.- BohicaTwentyTwo, on 03/28/2008, -0/+1Yes, because the best way to do product engineering is over a one hour conference call at 9 in the morning, the only time that the work hours for the east coast and Bangalore cross over.
No wonder your products suck.
- BohicaTwentyTwo, on 03/28/2008, -0/+1Yes, because the best way to do product engineering is over a one hour conference call at 9 in the morning, the only time that the work hours for the east coast and Bangalore cross over.
- SGriffths, on 03/28/2008, -0/+0I am tired of technology execs coming out and saying that they can't find the skills needed to fill jobs with American resources. There are numbers of people out there ready to take on jobs. Maybe they should expand the article to say "We can't find enough skilled US resources, at the salary range we are offering, to fill the jobs we have available." That is probably the key truth that was left out of this article.
- putergirl, on 03/28/2008, -0/+1Maybe he needs to check his CIO http://digg.com/political_opinion/Blame_CIOs_for_t ...
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