Wendy Boyce
- wboyce
Fifth Gear Analytics: What is Social CRM? The Differences between CRM and Social CRM
fifthgearanalytics.com — Traditional CRM projects are not adapting to the new relationship-driven model of social media. While CRM started out with the goal of 1:1 marketi... View in Crawl 4
- Dec 22, 2010 via SigmaMktg
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Fifth Gear Analytics: New Agency Skills for New Times Or The 3 Cornerstones of the Digital Age
fifthgearanalytics.com — I believe there are three cornerstones to Marketing 2.0: 1) CRM/data, 2) web analytics and 3) digital/social marketing skills including merging on... View in Crawl 4
- Dec 22, 2010 via SigmaMktg
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Fifth Gear Analytics: Using data and marketing analytics to define the multichannel marketing mix
fifthgearanalytics.com — ost marketers would agree that their consumers are now using multiple channels to research, shop and purchase. Offline and online communications ar... View in Crawl 4
- Dec 22, 2010 via SigmaMktg
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Fifth Gear Analytics: Are your customers suffering from email fatigue?
fifthgearanalytics.com — The rapid adoption of social networking sites like Twitter and Facebook by the business world has stimulated discussion about the need for more bus... View in Crawl 4
- Dec 22, 2010 via SigmaMktg
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