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33 Comments
- inactive, on 07/07/2009, -2/+11Whats new. Those guys are crooks. They treat passengers like luggage and luggage like trash.
- shihchiun, on 07/07/2009, -0/+7Um, no. When you buy a plane ticket, you kind of expect that, come travel day, there will be a flight for you. You make other arrangements based on that assumption. When your flight is canceled, you either have to buy an expensive plane ticket on short notice from another airline, or wind up paying cancellation fees for your hotel reservation.
By comparing it to Best Buy having a game on sale, you're saying that people just show up at the airport and expect to be able to buy tickets, which isn't how it works for most people.
So, it's not unreasonable for people to want JetAmerica to pay the cost of their second ticket, because it's their fault people have to buy another one on short notice. - FromTheBalcony, on 07/07/2009, -0/+7I don't think most people here get the "Airplane!" reference.
- jeffwmartin, on 07/07/2009, -0/+6Are you hanging upside down while typing? It's "it's" for Pete's sake.
- lolwatermelon, on 07/07/2009, -0/+6Not quite. It doesn't really work like that. When you book, say, 2 months in advance, you get a lower price and have to spend less time worrying about arrangements. When you get canceled on on the eve of your flight, you have to pay a LOT more for tickets and spend a lot more time making sure you're going to get where you need to go.
It's not just about the dollars spent, but about the time and inconvenience. These people aren't entitled to millions of dollars, but they should be reimbursed for the additional hundreds they're out because they tried to be customers. - jam3p, on 07/07/2009, -0/+6Does anyone else find it humorous that this guy's name is "syntax"?
- wadd, on 07/07/2009, -0/+6Actually, I would want them to rebook their passengers on another airline at JetAmerica's expense as JetAmerica screwed up.
- protogenxl, on 07/07/2009, -0/+6Still better than Elbonian Airlines
- inactive, on 07/07/2009, -0/+5Spamming retard.
- fdiskit, on 07/07/2009, -1/+4Wow, the website's contributors saw the death of Clear card a mile away but didn't see this? Especially considering their last article on JetAmerica talking about the website being VERRRRY slow, and offering lots of impossible $9 fares like Ryanair? BTW, while Ryanair is based in Ireland, it makes Southwest look like the pinnacle of customer service and amenities for the business traveler (which, wedding-performing preacher, you should think of yourself *as* for this particular trip)
- inactive, on 07/07/2009, -1/+4Airlines causing headaches? No!
- sciencelovesyou, on 07/07/2009, -0/+3Surely you must be joking?
- DharmaDog, on 07/07/2009, -0/+2No kidding. People need a sense of humor. And to watch Airplane! more, I guess.
But seriously, people willingly buy too-good-to-be-true tickets on some fly-by-night quasi-airline and then are surprised when it doesn't pan out? If I really had to be somewhere, I wouldn't consider counting on this company to get me there. The major airlines can barely do it right and on time with any consistency.
They owe nothing beyond the original ticket price. These customers took a risk, and it didn't work in their favor. I have a feeling these are the same people that feel they are entitled to be bailed out of the negative equity in their homes. - trejrco, on 07/07/2009, -0/+2"Good, Fast or Cheap - You can pick any two" ... and sometimes you only get one!
- Paranor01, on 07/07/2009, -0/+2No, I think people want the cheapest price, and the service promised in response to people paying their price. If they can't commit to the service that people committed their money to, then they shouldn't be in the business for that service. Otherwise, it's close to being a con job.
Besides the money aspect with the airline, their lack of service promise affects everything down the line to a customer that paid for the service to begin with. Links in a chain, and if a chain link fails, then it is responsible for everything that occurs after it.
They should compensate for more than just their failed link. But then again, that's my opinion. - Paranor01, on 07/07/2009, -0/+2since the user profile of "inactive" only responds as an error, i suspect this is something in the programming of the digg site. this is also why "inactive" doesn't seem to be banned from all the rantings and belligerence from it. why they just don't fix it is beyond me.
- uncoolcentral, on 07/07/2009, -0/+2Credit card will refund money spent on canceled flights. Happened to me when Airbus went belly up.
- belyi, on 07/08/2009, -0/+1http://pinkcitytravel.blogspot.com/
They owe nothing beyond the original ticket price. These customers took a risk, and it didn't work in their favor. I have a feeling these are the same people that feel they are entitled to be bailed out of the negative equity in their homes. - elkbrains, on 07/07/2009, -0/+1I'm not joking and please don't call me Shirley.
- Paranor01, on 07/07/2009, -0/+1The real interesting thing with your statement is that it accurately describes economic theory. The 3 qualities for a product/service are: good, fast & cheap.
If something satisfies all 3 to someone, then the product or service survives and has fewer problems if they continue the 3 qualities down their chain links.
If only 2 are satisfied, then they will get by, have several problems, but there will always be people happy with only 2 qualities.
If only 1 is satisfied, it is seemed "criminal" and should not happen. - kingp, on 07/07/2009, -0/+1I see what you did there...but it's too soon.
- LacY, on 07/07/2009, -0/+1Other airlines will do that if absolutely necessary. If they have to cancel flights and can't get a reasonable replacement flight on their own airline, they'll look at other airlines and book you at their expense. At least I know Delta and Airtran will.
- crzy, on 07/07/2009, -0/+1Skybus perhaps?
- uncoolcentral, on 07/11/2009, -0/+1oh yeah!
- lolwatermelon, on 07/08/2009, -0/+1"it a risk the cutomer need too take"
No, as a company your job is to ensure me that if I give you a bunch of money that I will get a product for it. ***** over your FIRST customers doesn't build a lot of faith in your company.
Also, is English your fifth language? - zagart, on 07/19/2009, -0/+0i thinks the man is kidding
- memper, on 07/07/2009, -2/+2Travel insurance is as low as 5 bucks a trip with some credit card companies you may already have in your wallet. Options for flight cancellation protection is as low as 8 bucks.
It's insurance though, not a real time service, so you make your claim after you get home from your trip. Never travel without an activated and empty credit card. Always save everything, from the receipts to your boarding passes that never got torn. Everything helps the claim. - asgardshill, on 07/07/2009, -5/+4"we are thinking that JetAmerica's refund of the passengers' flights is not enough. Because flights typically tend to be more expensive when you book under 14 days before your desired departure date, we think JetAmerica should refund the passengers' difference in price for the new flight as well."
(snicker)
Yeah, good luck with that in this economy. - DharmaDog, on 07/07/2009, -7/+6Boo frickin' hoo.
They bought their tickets, they knew what they were getting into. - 4AntiStupid, on 07/07/2009, -3/+2Funny how people want both the cheapest possible price and premium service. Sorry, but you have to pick one or the other.
- dmoffitt, on 07/07/2009, -7/+4So let met get this straight, if someone like Best Buy offered a game for $29 and ran out or decided not to carry it, they should pay you to buy it for $40 elsewhere? Uh, that isn't how business works, people.
- syntaxgs, on 07/07/2009, -5/+1it a risk the cutomer need too take,,, air liner not reponible for every thing that every one must do at every moments in times
- syntaxgs, on 07/07/2009, -17/+2it,s just ppl asking for more moeny then what jet america owe
jet america ONLY owe what the ppl payed
it,s ovious that there just asking for more money taking advantage of a situation
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