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257 Comments
- inactive, on 10/12/2007, -11/+75If Microsoft did the same thing... What would you have said then?
- Tyrax, on 10/12/2007, -5/+41Don't worry, I'm sure they will get it right in SP1
- Cander, on 10/12/2007, -12/+46I thought Apple 'just works'?
How quickly you people can change your stories.
Last nightt, on my iBoook updating my iPod, I had 3 freeze ups each requiring me to restore after it corrupted my iPod before it finally updated. - kromeassassin, on 10/12/2007, -4/+34Oh oh..Apple is starting to follow Microsoft's policy of release and THEN fix!
- inactive, on 10/12/2007, -6/+32Yeah but you can't take ***** and make *****.
- inactive, on 10/12/2007, -3/+25I just so happen to be in the Quality Assurance department of a very large provider of software/hardware.... which shall remain unknown. You're right, highly modified/upgraded products are more prone to defects, that's why the testing process lasts longer and is more in-depth. Old features are regressed until the testers want to puke... and new features are tested until testers want to pull their hair out. For as many defects to come out as there are in iTunes 7 is unacceptable. For an Operating System, it's a little more understandable (because all of the different facets and factors affecting it's operation) but still rather unacceptable. In my opinion, Apple should have left this bun in the oven a little bit longer to make sure it was done in the middle before releasing it.
But that's just the opinion of a humble Software Test Engineer. - inactive, on 10/12/2007, -2/+23It does the skipping, gargled sound when i play WoW.
It also doesn't get artwork for certain albums when I select them all and "Get Album Artwork". I have to individually click on teh albums and get it.
Oh, and it uses over 200 MB of RAM. - Mejogid, on 10/12/2007, -5/+25That's what betas and RCs are for. Final releases are expected to be bug free. It wasn't acceptable with BF 2, it won't be acceptable if Vista has it, and it's damn well not acceptible with iTunes. Microsoft has had a tonne of heat on this site and others for having a proportionatly smaller (given the complexity of the software) number of issues with Vista Beta 2, and that was a eight month pre-release beta. Apple should have just sorted this and released it in a week.
(for the record, I have a mac book pro, mini, and a gaming box that I dual boot with Ubuntu. I'm by no means a Microsoft fan) - halleyscomet, on 10/12/2007, -5/+24At first, I was thinking, "You know, I should hold off, this is a x.0 release, and it's supposed to be a really big change. The nature of software development tells me to wait AT LEAST until the first patch comes out..."
Then I saw the "Backup library to disk" option and thought "Wait, that's EXACTLY what I've been wanting as a feature! That's much easier than mucking around with setting up play lists just to burn data DVDs!"
So I updated.
This morning, as I was rebooting my Mac to get it to see my iPod, I was flipping the machine the bird growling "You're THIS close to getting replaced with a PC!"
I then took a deep breath, and reminded myself, that this is my own damn fault for installing a x.0 release of ANYTHING.
I'm not making excuses for Apple here, I've just learned that whenever you see a x.0 version number, it's better to wait for a patch or twelve to come out. - st1gm4, on 10/12/2007, -6/+23mmm apple juice
- TheCount, on 10/12/2007, -7/+23I'm having problems with it on my PC, won't update my 5G iPod, crashes whenever my girlfriend plugs in her nano, and I keep having to disconnect and connect it to have it show up so I can sync it.
I don't buy music off iTunes however, so no comments about that or the album stuff. - akkuma, on 10/12/2007, -1/+16I was having garbled sound, which I read in the iTunes thread to solve by switching quicktime sound playback to 16 bit. This seems really ridiculous considering my sound card does in fact support 24 bit. On top of that, it is really poor design to have a user have to go into Quicktime, which should be considered a completely different program, in order to solve a sound problem in iTunes!
- neoform, on 10/12/2007, -6/+20Am i like the only one that has had no problems with itunes 7?
it works great with my ipod and much faster than version 6.. - muleking, on 10/12/2007, -9/+21just take my defective macbook (that apple has already failed to fix once), itunes 7 and some ice and you have lemonade. Maybe apple should expand to beverages, maybe they'll get quality control right.
- Cander, on 10/12/2007, -6/+18There is nothing to disagree with. The numerous bugs are not opinions. They are FACT!
- mpettengill, on 10/12/2007, -1/+13The sound gets messed in a BAD way when I run certian program (mostly games).
Also, I see my CPU utlization spike up to 100% when the song changes or I scroll through my music.
I must say, I'm very dissapointed and will be rolling back to the previous version until things get fixed. It's too bad...there added some great features. - Mejogid, on 10/12/2007, -3/+14For me, the 'list mode with artwork' is a waste of space on my PC - with just 2500 songs, performance is horrible. Admittedly it's fine on my Mac, but I can't believe Windows lacks the funcionality to scroll reasonably.
It also uses significantly more memory than Firefox with 20 tabs... - inactive, on 10/12/2007, -5/+15I spent 2 hours waiting for Album Art to be discovered and loaded.
Nothing. - mc4_a, on 10/12/2007, -3/+12If you don't have great tags it wont detect anything.
Artist name and album title must match exactly. - wired4u, on 10/12/2007, -3/+12iTunes 7 will not let me manually sync my ipod, and will not update my podcasts. Im sure apple will release 7.1 within a few days but untill them I am thinking about going back down to version 6.
- inactive, on 10/12/2007, -2/+10It's the iTunes process in Task Manager's process view.
- Otto, on 10/12/2007, -1/+9>>>"It does the skipping, gargled sound when i play WoW."
I noticed the skipping garbled thing when I had a copy of VLC running (but not playing) in the background. I think if you're using anything that hooks the sound drivers, it'll cause some sort of interference. My guess is that iTunes is not using the DirectSound functionality correctly. - drakethegreat, on 10/12/2007, -6/+13And to this day winamp zealots will not admit there was/is problems with it and the wasabi engine. Apparently bloated is ok if the cool person does it.
- mas4977, on 10/12/2007, -0/+7iTunes 7.0 = Garbage
This is by far the worst upgrade I have ever installed on my computer, not a single feature works and the ***** music player can't even play music. WTF?
Has apple even acknowledged the problem yet?
What the ***** are they doing about it?
I have a simple dream. I dream that my computer can play music while I am able to multitask. As of right now, my computer is incapable of doing this thanks to iTunes 7.0. No problem in iTunes 6.0.5
Fanboys, what happened?
Just what is inaccurate about this article?
Trust me, I am experiencing it first hand and iTunes 7.0 is a flop. Who the ***** programmed this, some third grade computer science students? - Koldark, on 10/12/2007, -2/+9aplardi, My sync takes 45 minutes and iTunes makes my PC slow when downloading podcasts or syncing.
- PiratedTVPro, on 10/12/2007, -1/+8I wrote iLounge about this yesterday. iTunes 7 was causing crashed on all 3 of our G5 Power PC Macs in the office.
- bertsisterwanda, on 10/12/2007, -1/+8My (windows) Itunes is a memory hog, ive got 60Gigs of tunes, the cover view is nice, but so slow and all i can do is watch it eat up all my resources, all 2Gigs of RAM.
Also i couldnt watch this weeks diggnation, well i could but got a ghost effect alex and kevin were layered on top of each other a transparent ghost effect, i thought at first it was just weird diggnation editing but clearly wasn't, played bck fine in the standalone quicktime.
There isn't enough covers getting automatically picked up either, tis time consuming going through each album.
The tracks are also speeding up on itunes when im watch a quicktime video in firefox, or standalone.
im sure there was something else.... - jinushaun, on 10/12/2007, -1/+7I've experienced these problems in iTunes first hand as well. It crashes on Windows when a Nano is plugged in. This is more software development/deployment. People say that Apple makes great reliable stable software, but now they know what it's like to be MS...
- ziadoz, on 10/12/2007, -2/+8Apple really screwed this one up big time. They need to let people know whats going on with a patch, and maybe in the future test their products properly (and publicly) instead of trying to rush them out on a bed of hype to make some sales.
- Otto, on 10/12/2007, -0/+6The Artist/Album have to be really, really close for it to find a match. Not "exact", but very close. Also, some other fields seem to be required as well. I had tracks that would not find artwork until I added the "total number of tracks". Like one track was track 2 on the album, but it didn't find it until I changed it to track 2 of 14.
If you click on the arrow next to the album name to go to the music store, and it goes directly to that album in the music store, then it's close enough. But make sure the other fields match as well.
Also, you'll want to copy the "Artist" info into the newly supported "Album Artist" field as well, if your Album Artist fields are blank. This solves a lot of problems. Tag&Rename has a "Copy one field to another field" function that makes this quick and painless to do, and supports Album Artist perfectly. - aeproberts, on 10/12/2007, -0/+6That worked well, they broke it again in 8 hours.
- mc4_a, on 10/12/2007, -3/+9When you try to update it wait and it will appear like the ipod is ejected, once this happens unplug it and plug it right back in.
It will stall for a few seconds and then start the update. - Akkarin, on 10/12/2007, -2/+8Try this worked for me:
"Hi,
maybe this solution is quite easier:
* Connect your iPod
* Stop the iPod Service (Start-->Control Panel-->Administrative Tools-->Services) DON'T RESTART IT!
* Start iTunes
iTunes will start the iPod-Service and your iPod should show up in iTunes now.
You have to do this every time you want to connect your iPod.
If you want a quicker way to stop the service create a file like stopipodservice.cmd on your desktop with the following content:
net stop "iPod Service"
Best regards,
Jens"
http://discussions.apple.com/message.jspa?messageID=3110505#3110505 - aplardi, on 10/12/2007, -6/+11I think I'm one of the lucky ones, because the ONLY problem that I have had thus far is that syncing takes longer than usual. I love Apple so much, but every first gen of whatever they release has bugs. But I guess you can say the same about any other company. Winamp 3 cough.
- menuhin, on 10/12/2007, -1/+6iTune 7 wanted to upgrade my iPod once it was plugged in, but it didn't get the job done... the process run forever, and my iPod appear to be disconnected
Hereafter, my iPod doesn't show up in iTune 7 anymore! no sync, no nothing... I tried uninstalling and re-installing iTune 7 all over again but still with no luck...
iPod Updater is complaining and "invalid iPod service version"...
Oh Gosh...
Apple is good at saying beautiful words in shows about their erroneous products... design-wise and function-wise problematic... - dave1021, on 10/12/2007, -0/+5"Just what is inaccurate about this article?"
Nothing. But the Macinistas will never, ever, EVER let a discouraging word about Technomessiah Steve be whispered.
We all know what their response would be if this were a Microsoft product: deafening! - izeyah, on 10/12/2007, -4/+9in a week? none of my music plays in itunes. thats completely ridiculous.
- HappyScrappy, on 10/12/2007, -0/+5Yeah. That's right. The album art thing is new, CDDB isn't.
Generally, you have to have the CD in the drive to get CDDB info. Apple extended it so that if you ripped the CD with iTunes, the "signature" of the CD is put into the track so you can get the artist name/album name from CDDB later if you'd like.
If you ripped it with something other than iTunes, you have to use MusicBrainz or something like that to tag the files, same as before.
Once the artist and album name are on the files, you can then probably get the album art from the iTunes store.
If you bought the track from the iTunes store, you shouldn't need to do any of this at all, it comes with the track info and art in it. - gemini8200, on 10/12/2007, -0/+5I had the skipping/gargling noises when I played songs. Also had problems with it not getting the artwork. Also, kept getting errors when I tried to get title/track information from the CDDB thing. Something about me not importing the files with iTunes so it couldn't get the track info? What's up with that?
- Otto, on 10/12/2007, -0/+4The reason that it sucks so much is that your artwork has not been cached and converted yet. I noticed this skippy performance, but solved it by switching to the Cover browser mode, then scrolling through my entire library. All the album art loaded, and you could watch it slowly find and load said art.
I noticed that when I did this, it created new files in the My Documents/Music/iTunes folders. Lots and lots of *.itc files (150 MB of them, in fact). This is all your artwork, resized and converted into the format iTunes uses. After I went through all my artwork this way, iTunes no longer got jerky when I browsed with artwork any more. - altcountryman, on 10/12/2007, -3/+7"And to this day winamp zealots will not admit there was/is problems with it and the wasabi engine. Apparently bloated is ok if the cool person does it."
Being called that "wasabi engine" is cool enough. Actually working is just icing on the cake! - Mrkamikaze, on 10/12/2007, -2/+6I haven't had any problems with it on my PC haven't tested it yet on my Powerbook. I like the new interface though i wonder if we will see a inane Mac Commercial with Mac and PC choking on iTunes.
- EvilDr.X, on 10/12/2007, -1/+5What the ***** is "feels more responsive" supposed to mean? You feel like when you push a button it does more stuff? "When I push Play, my music now starts playing. With 6, pushing play made me piss my pants and forget who I was for half an hour."
All I know is before I could WoW and listen to my music, now I can't. Gnomish death screams just aren't as satisfying without accompaniment. I guess it "feels" more like a half-baked turd. - Cander, on 10/12/2007, -0/+4I hope you Apple fanboys get your check from Uncle Steve for marking this as inaccurate. Use it wisely on your next iPod purchase.
- mpettengill, on 10/12/2007, -0/+4My entire library is MP3, and I get the bad sound. It probably is a Directsound issue as mentioned before...
- PhantomTrain, on 10/12/2007, -1/+5Heh, and here I've been having trouble with it playing songs in general.
It does some whacky ***** akin to making all the songs sound like they're being played off of a skipping CD.
I like the album artwork download though. - Cymrubeats, on 10/12/2007, -33/+37Wow...a significantly fanboyish response defending apple in everything they do, even when they ***** things up?! No way! Knowing sliderocity he's aware now of what a twatty response that was and we'll see a patched comment within the week.
- Yage2006, on 10/12/2007, -2/+6You just know it was rushed out in order to stop the recent hacks in Itunes.
- MobiusPrime, on 10/12/2007, -0/+4absolutely, whoever marked this as inacurate is a complete moron.
- mc4_a, on 10/12/2007, -1/+5I know Apple is all gungho about getting these updates out there but how about releasing these as a beta. That's what iTunes 7 is. Hell, Apple's tech support didn't have any information about iTunes 7 until it was released to the public.
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