Sponsored by Best Buy
He sings, he strums, and he works at Best Buy. view!
www.youtube.com/bestbuy - Musician and Best Buy employee, Keith Parsons, rocks his Best Buy holiday campaign audition.
117 Comments
- szelij, on 10/12/2007, -1/+65How ironic in his statements:
"Until BUYERS actually accept and trust a payment mark en masse (ala Paypal or American Express), merchants won't adopt that mark en masse"
I trust Google more than i trust Paypal...so yes if Google is to push GBuy towards a "trusted payment scheme", i'd use that if retailers adopt it. - r00ts, on 10/12/2007, -1/+46http://www.duggmirror.com/tech_news/eBay_Employee_Talks_About_Google_s_GBuy_and_then_Deletes_Post_-_Full_Post/
- rileyjt, on 10/12/2007, -2/+35Its funny because Ebay is speaking from experience here. For several years Ebay tried to establish their own electronic pay service and couldn't even though they pushed it through their auction site. Finally they simply gave up and bought Paypal.
I think its naive to think that GBuy could displace Paypal overnight, but to begin with it should make a solid business to business payment system that allows Google and their affiliates to cut out the middleman of those other payment systems. Down the road... who knows how well Gbuy will be adopted. Google has a knack for platforms that people like to use so hopefully this one can be a viable competitor in this space. - mc7winkie, on 10/12/2007, -0/+29The problem with paypal is it completely screws the sellers. It works in tandem with ebay and can take as much as 7% of the cost of an item away from the seller. This makes it very difficult to make any money off of ebay.
- twollamalove, on 10/12/2007, -0/+28@winkie
It's not the fees where the real bending over is for sellers, it's the complaint process. Basically, I will sum it up:
1) Buyer complains
2) Paypal refunds buyer at sellers expense
3) Paypal investigates
4) No one has ever gotten to this step (I think Paypal just assumes that the seller has forgotten all about their money by now) - oGMo, on 10/12/2007, -1/+26Well, it comes down to what szelij said. I trust google more than I trust Ebay... or PayPal for that matter. The trouble was, none of the PayPal alternatives were made by organizations that are any *more* trustworthy than PayPal itself. If someone like Google comes along though, they have a chance to capture the market.
That said, this article is somewhat insightful, possibly too much so for Ebay's own good. I don't see it as a "trashing", and the only inflammatory thing I noticed was comparing it to the MS Windows/IE bundling, which isn't *entirely* off-base (since Google has enormous market penetration and name recognition).
But in the end, I still trust Google more than Ebay. And no, I don't work for them. - pondster, on 10/12/2007, -2/+25Here's the thing, how many people do you talk to that have paypal. Now out of that list, how many people hate it, you will see the number is higher than you expect. Many people are unhappy with paypal and ebay, their exorbant fees and lack of customer service. All we need is a decent competitor and you will see a sea of people flocking to it. Iv'e said it here before, Google is going to take over the world. They can easily take over ebay with google base when the time comes. The key factor is FREE listings! I dont mind paying a fee when my item sells, but most of ebay's money is made from all the listings people put up that NEVER sell!
- noelsusman, on 10/12/2007, -5/+24All google needs to do is strike a deal with some huge online story and it will be in. Right now Paypal is exploiting money out of online shoppers making about a million percent profits. Google needs to get in with some huge online store to become a serious competitor, and I hope they do.
- r00ts, on 10/12/2007, -4/+22Probably eBay employees trying to cover it up.
- hourigan, on 10/12/2007, -1/+19Google will win if they take the hit on fraud insurance. Like Amazon.com who will trust its customer and re-send an order if it doesn't arrive. If Google is willing to take a small percentage of a transaction sellers will be happy and if they will refund buyers without too much hassle, than they win.
- masamunecyrus, on 10/12/2007, -2/+17Google has a great setup going, right now. If they can get a deal with, say, Amazon, it will be simple.
You find something you like, and you click the GBuy button next to the "Buy" button. It asks you if you're sure. You click yes, and it loads an new page and says, "Google has successfully processed your order. Thank you."
Because all of your information is already stored in GBuy, things like this would be possble. Buying things online will be as simple as a few clicks on some buttons, as opposed to going through the hefty checkout process that we have to do now. GBuy really has the capability to revolutionize the industry. And it can co-exist with Paypal. Paypal largely makes its money from independant sellers, whereas GBuy would make its money off of retail outlets. - sspooner, on 10/12/2007, -1/+16In stark contrast to PayPal who simply could not care less when you run into problems.
PayPal's response is usually "sue us"
I for one will be glad when the crumbling edifice comes crashing down around them, hopefully the exec's will all be scrutinized too because I'm bloody sure there is some awful truths hiding in that place. - twollamalove, on 10/12/2007, -0/+13@sspooner
I couldn't agree more. I have recently stopped using paypal altogether and use cashiers checks or money orders exclusively now on ebay. - DapperScoo, on 10/12/2007, -8/+20Add the history of every transaction made on GBuy to the profiles Google is creating of its users. We better hope we can trust Google.
- Artifez, on 10/12/2007, -1/+10I refuse to use Paypal since they once triple charged me and then attempted to say it was my fault and informed me that fraud was illegal. Bastards.
P.S. I didn't multiclick or reload, it was all on their end. - CollateralDmg, on 10/12/2007, -3/+11According to tgdaily (http://www.tgdaily.com/2006/06/29/google_checkout_not_paypal_killer/) Dick's Sporting Goods, Ritz Camera, Ace Hardware, the Starbucks Store, and Buy.com are going to use GBUY
- rodan32, on 10/12/2007, -0/+7I'm a former eBay employee. I left about four months ago. I think PayPal is pretty well entrenched in the eBay community, but Google has a huge shot at taking away PayPal's share in the payments business outside eBay.
Google faces some challenges, though. For one, PayPal has been through the fire with fraud, chargebacks, buyer fraud, and so forth. They're not perfect at fighting that crap, but they have a lot more experience than Google does (click fraud on AdWords, anyone?).
Google's venture will no doubt be profitable, and it may really hurt PayPal's growth. But PayPal's integration with eBay will keep it viable for some time. - minntc, on 10/12/2007, -0/+7"(Please explain why this is any different than offering Internet Explorer free with MS' OS?)"
MS was not "offering" IE, mon ami. They made IE a requirement for an OEM to sell their OS. Clearly, this individual's opinions are not well-thought or intelligent, if he or she can't understand how that has NOTHING to do with complimentary additional service based on your usage of another service. A service which seriously competes with PayPal is long-overdue, as mentioned by oGMo above. Seeing though, as the primary usage of PayPal is still ebay, making GBuy easy to use with eBay is imperative, and should serve to bolster the market support of online payments. - sspooner, on 10/12/2007, -3/+10Just give me a PayPal alternative. I'll never use that low life, bottom of the barrel organization again.
I also make damn sure people I know don't use them either. PayPal are ***** and they know it.
They took $800 from me, and told me to sue them if I didn't like it. Eventually I got $180 of it back.
Since then I have cost them many thousands of dollars in lost transaction fees, bad publicity and loss of customers. I've converted dozens of people away from them.
I take great pleasure in saying "No PayPal - No exceptions" on transactions I make.
I'm waiting for a viable alternative, one that is responsive, SECURE (which paypal is most definitely not) and accountable (again, PayPal is most definitely not).
I'd love to see that smug bunch of scum bastards go under, I just wish I had time to file suit against them myself. - LunchB0x, on 10/12/2007, -8/+14@fatdog
Don't be silly. Google doesn't want to know anything about you. Google cares about how you organize your information, not the information itself. - DrSbaitso, on 10/12/2007, -0/+6Can also be opened in Opera if you have IE-phobia or aren't using Windows.
- LunchB0x, on 10/12/2007, -5/+11"There is no reason to suspect GBuy will be adapted en masse. Google have proven over and over again that their logo just isn't enough to make a product successful."
What? Name a single google product or service that has been a failure. And i'm not talking some obscure beta that surfaced and went away before anyone could use it. - hexix, on 10/12/2007, -2/+8@LunchBox:
"What? Name a single google product or service that has been a failure. And i'm not talking some obscure beta that surfaced and went away before anyone could use it."
- Google Talk
- Google Desktop
- Google Spreadsheets
- Google Base
- Google Video
- Google Notebook
- Google Page Creator
- Google Pack
- Froogle
That's not to say they're all terrible products (well, spreadsheets, base, notebook, and pack probably are terrible products), but they certainly aren't doing well. They can turn them all around if they tie them in more with their successful products (search, mail, calendar, maps, and earth), and I'm sure they will. They're already doing that with Google Talk. I don't know anybody that actually uses Google Talk itself, but I have had some people send me a quick message when I checked my gmail.
Also, just because you might find a product in this list useful or cool doesn't make it so. I'm probably wrong about a few that I listed, but for the most part I think the ones I listed were pretty much flops. - jeshjohn, on 10/12/2007, -2/+7I would switch I can't stand paypal. They told me to get another bank account because they wouldn't approve my bank. It wasn't my banks fault it was theirs.
- DeadPain, on 10/12/2007, -3/+8Thank you. I don't know why you were being buried.
- MoeTee, on 10/12/2007, -2/+7Are most people using paypal for big transactions? I've used it for small stuff (sending $40 to a friend) without putting a check in the mail. If I were buying from Amazon.com, I'd just use a credit card, wouldn't you? Why involve paypal/gbuy?
- Omicron, on 10/12/2007, -1/+6i'm not so sure about this whole trusting google thing... i mean, i like Google, but that doesn't immediately mean that GBuy > Paypal. The guy who wrote this article seemed to really think this thing through, and made some valid points. Paypal has more than established itself as a quick and easy method of online credit card payment.
@mc7winkie
don't confuse paypal fees with ebay fees. sure, ebay takes a percentage of what you sell, but that's going to come out whether you use paypal or not. the discussion here is Paypal fees vs. GBuy fees. - inactive, on 10/12/2007, -4/+9I've had multiple problems with Paypal, so I can imagine all the problems everyone else is having with the service. I'm sure everyone will be glad to switch to GBuy.
- h0kiez, on 10/12/2007, -1/+5You are on crack. Did you bother to read a single other comment on this board before posting the genius statement
"People trust PayPal; their dispute resolution is good, they have a good history and track record overall, and so on."
Look around and you'll clearly find that this is not the case. In your defense, I will agree that I used to think paypal was awesome until I used it as a seller. Sell me something on ebay...I'll buy it and tell Paypal that I never got it or it arrived damaged and you'll quickly be converted. - billyliberty, on 10/12/2007, -2/+6Paypal is absolutely terrible. When things go wrong, you can tell the mettle of a company. How they act to solve problems and express an evident concern is absolutely essential in building confidence with its userbase. Paypal handles itself poorly whenever it's confronted with anything that goes awry and definitely does nothing to earn its fees. Gbuy? As soon as they move to inter-person transactions, I'm in.
Also, feel free to carry on this conversation here:
http://www.blogger.com/comment.g?blogID=12566201&postID=115152226247890529 - acurism, on 10/12/2007, -1/+5Yes...
GMail, Google Earth, Maps,Picasa, etc... - altheus, on 10/12/2007, -0/+4eBay sorta owns a bit of Craiglist btw...
- gregmo, on 10/12/2007, -1/+5Gmail might not have the majority of email addresses in the world, but its got a pretty hefty amount of users and the best quality between their competitors.
- witte, on 10/12/2007, -1/+5I think a competitor to eBay is long overdue.
- logiik, on 10/12/2007, -1/+4I've contacted AdSense support many times and have received emails back from them less than one hour from being sent. I think this is just your bad experience.
- smtelegadis, on 10/12/2007, -2/+5What an Idiot. Ebay is more dependant on Google then the other way around. How many times have you searched for a product and found a link to an ebay auction on the AdSense links. Google's mantra is "Don't Be Evil". So far I think they've done a pretty good job holding up that end. I think, Paypal with their lazaifare and dreadfully slow CS and dispute department could improve from a little competition. Meaning lower fees for the end consumer.
BTW: Profit isn't a dirty word you don't have to use Gbuy - sspooner, on 10/12/2007, -2/+5You are very wise my friend. Staying clear of PayPal is indeed the best policy.
They screwed me and simply told me to sue them if I didn't like it.
I hear no end of stories about how bad paypal is. I usually tell people there are two types of paypal customers : Those that have been screwed by PayPal and those that are going to be. - JakeMcMahon, on 10/12/2007, -1/+4I don't know what the hell that mht thing is but it looks like *****. IE only? Hah. Why not just copy the blog text and host a text file?
- colklink, on 10/12/2007, -1/+4masamunecyrus,
Amazon.com already has a feature exactly like this, it is called 1-Click Ordering.
http://www.amazon.com/exec/obidos/tg/browse/-/468480/ord_1cl_sia_lm/002-9855195-0096042 - LunchB0x, on 10/12/2007, -0/+3Of course, the toolbar, google earth, news, mail. A bunch of stuff is out of beta. The hook is that alot of the services don't actually have competition.
- dementedcrabs, on 10/12/2007, -0/+2Funny, because the Gmail main page has a little "beta" under it... I wonder why that thing is there? But google toolbar, I forgot about that one. I use it, it rocks.
- inactive, on 10/12/2007, -0/+2Paypal sucks? Then don't use it. I sold my whole hobby store via "Paypal Only" through ebay, never had a problem with paypal, but thats me. I buy only through paypal because it is simple and fast. Who cares if I have to pay a fee, it is a buisness afterall. Time is money, and if I can save time by paying usage fees, big deal. You morons who complain are just mad because you didnt get your sticker sheet with your Jetfire toy because you neglected to read the description. Google is awesome, and if they are wanting to expand into a new market by offering a pay service then good for them, i will try it, but Paypal works for me and millions of others. By thinking Google can do no wrong and the way you put Google on a pedestal are starting to sound like a culty religious group. It is all about buisness (Gbuy, Paypal, etc). Noone is forcing you to use one or the other. Remember, most people see Google as a search engine, and not some huge potential free pay service. Paypal will be around and leading the pack for a long time. Gbuy sounds like a good idea, but competing with Paypal in the ebay market, is never gonna happen, at least that's what I gather what this article is truly about.
- V1ncent, on 10/12/2007, -0/+2It surprises me that there are still people out there that are dumb enough to talk about the company they work for on their blogs. Even nice things or humor could be misinterpreted. Unless you're independantly wealthy USE COMMON SENSE.
- blackb0x, on 10/12/2007, -0/+2That's where craigslist comes in.
Free listings. If it sells, great. If not, it was free anyways. - inactive, on 10/12/2007, -1/+3If you think Gmail is the leader in email don't kid yourself. Google maps just within the last 2 years has gotten huge. And there are other products as good now.
- panique, on 10/12/2007, -0/+2@masamunecyrus "Google has a great setup going, right now. If they can get a deal with, say, Amazon, it will be simple."
That will never happen. Amazon wants to eat Google's lunch, thus their A9 search engine. They would introduce their own payment system before co-branding with Google. - quasipalm, on 10/12/2007, -1/+3I know I'm a little geekier than most but I use these daily/weekly:
- Google Talk
- Google Desktop
- Google Spreadsheets
- Google Video
- Froogle
Once in a while (pages for mom):
- Google Page Creator
And never:
- Google Base
- Google Notebook
- Google Pack
I think calling all of these products a failure is a stretch. It's like calling IE a failure when Netscape still had 80% marketshare. - dvdjon, on 10/12/2007, -2/+4mht = mhtml file which preserved links, if you click it in FF it wont read it.
- oGMo, on 10/12/2007, -0/+2The multitude of searches shouldn't be overlooked either, as it's not just simple web results... groups, images, and local are pretty damn useful. Groups even has a full usenet subscription interface.
- MarkByers, on 10/12/2007, -0/+2Firefox can read mht files, but you just need to get an extension for it.
https://addons.mozilla.org/firefox/212/ -
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