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191 Comments
- 1jaxstate1, on 03/31/2009, -1/+99I hate Comcast simply because they want to charge me 100 bucks for their "professional" installation with no option to do it myself for free.
- abarysh2, on 04/01/2009, -0/+71I hate Comcast.
I hate them because their automated machine takes me through 20 options and then hangs up on me.
I hate them because when I finally get a person, he/she puts me on hold for half an hour and then asks me to call back later because maybe my internet/cable will magically start working then.
I hate them because they forward me back and forth to different departments making me explain my problem a hundred times.
I hate them because when I have my installation scheduled for 10am-noon, the guy shows up at 2pm, takes his sweet time, and makes me miss another appointment.
I hate them because when the installation guy is late and then you're not home when he finally arrives, you get charged for not being there, and then spend an hour on the phone being switched from department to department trying to get your money back.
GRRR - Igrift, on 04/01/2009, -0/+38Rough, but we have it way worse in Canada. There's only 4 major service providers for celluar here and Rogers owns 2 of them. There is little to no competition, well unless you count the competition they have with each other to ***** us over. Whenever I see an American celluar commercial advertizing the available air time packages I'm reminded how ***** our plans are. Internet is even worse, I have 2 options where I live, "punch in the face" or "kick in the stomach". Even if there was a third option I'm sure it would be "twist of the nipple" anyway.
- lazycat, on 04/01/2009, -0/+29This is why I hate my Internet provider: http://www.speedtest.net/result/441905509.png
They charge me $50 per month and provide download speeds as low as 1.5 Mb/s during the prime time. The only other available alternative is 3 Mbps/768 Kbps Verizon DSL for $42.99 per month. :( - varun1s, on 03/31/2009, -4/+33Some of it is just people's nature to complain. After all, no one is forcing you to sign up for service.
On the other hand, the above option (disconnect) doesn't exist because these services have become close to as essential as utilities. But they are not regulated like utilities, instead they are monopolistic, offer mediocre service and charge way too much. - gumballer, on 04/01/2009, -1/+29why you hate your digg content provider
- shutaro, on 03/31/2009, -3/+30***** MY CABLE, CELLULAR, AND INTERNET PROVIDER! ... Come to think of it, you won't need that last one after tomorrow.
- rubberfactory, on 04/01/2009, -0/+21I hate AT&T because after problem after problem after problem getting DSL up and running in my new home in January, it finally started working. Not the best speeds, but enough for what i need it for. Fast forward three months to last week when I get my first bill. They charged me $206 for three months of internet at $65 a month calling me a small business user. I called them up and told them that I am just one dude living in a house with a cat. That's it. I have no small business. I spent hours trying to explain this to them and having them calling me the equivalent of a liar. I put my foot down though and told them this was what was going to happen: "I will pay my bill at the $30 price I was receiving before I moved, and was told I would receive after my move, and then after that I will be disconnecting my service." They tried to keep me as a customer and told me it couldnt happen, but I repeated what I would do. They told me that since I used the service I had to pay full price. I called their ***** and made sure they knew that it was their ***** fault in the first place and repeated my offer. Eventually they caved and accepted my offer. Internet was supposed to be turned off yesterday, but it's still up. I'm hoping that Time Warner is faster and will actually take care of me. At least there are local TWC offices around here.
Communication companies have gotten way too big for their own good- especially AT&T (who i also have cellular service with)
That was long winded, but I had to share why I hate MY cell/internet "provider" - Entroper, on 04/01/2009, -0/+21Cell phones have got to be the worst. You know you're paying out the ass for their service when they give you a "free" phone every 2 years, but you don't have the option to keep your perfectly good phone and take the $100 off your bill, no, instead, you have to pay them to cancel early. All utilities are set up to give the consumer the maximum possible inconvenience.
- bffoley, on 04/01/2009, -0/+19Last month I moved from my old apartment to another one down to hall. Comcast charged me a $30 "moving" fee because a guy had to come out, watch me plug my cable box in, see it worked, and left.
So yea, ***** Comcast. They do this stuff because they know we have no other options - inactive, on 04/01/2009, -0/+17I think another problem is that things really haven't gotten any better. When dial-up Internet first came out, it was ridiculously expensive. But over time, the price came down - first they stopped charging an hourly rate, and then eventually the price went down to roughly $10 a month. Well, technically there was that time when you could get it for free before the tech bubble burst (I miss that, by the way, especially since it was ridiculously easy to get rid of the mandatory pop-up ads for most of them). But with broadband, there really hasn't been much change. You keep thinking, as the technology improves, as coverage increases, we'll see a drop in price, but it never happens. It's still ridiculously expensive, and it doesn't look like that will ever change.
- Lucas123, on 03/31/2009, -0/+16Other than the high price, I love Verizon FiOS. (sorry, I know not everyone can get it).
- darkhorse85, on 04/01/2009, -0/+16***** Comcast.
Comcast, like ATT, just fee you to death with *****.
And these "installation" fees are mandatory. I watched the tech. All he did was plug the cable from the modem to the computer.
HIGH TECH *****. - denzie, on 04/01/2009, -2/+18?
- EarlOfLade, on 04/01/2009, -0/+16I'm planning on moving and was looking for FiOS coverage but their stupid webpage has no map of coverage, you have to enter one address at a time and when no service is found, you are automatically rerouted to some signup page for receiving more info. It's worthless piece of *****.
I gave up trying to find any area with coverage after I had gone through some 20 different addresses in an area they normally claim has coverage. I'm sure FiOS is great but until they figure out something as trivial as providing potential customers with an easy to use tool for locating covered areas, I'm not going to spend an iota of effort on getting FiOS. Not to mention I tried to find some 100Mb service in the area but this is USA and no such thing can be found, what the *****? And in a very densely populated area too - hagiaso, on 04/01/2009, -0/+16Are you their network engineer?
Why would an ISP call a customer to ask how they can improve their speed? - mparker21311, on 04/01/2009, -0/+15I hate the banks and my government more.
- GoneGreen, on 04/01/2009, -0/+13Yes, you know something is a miss when your cel phone bill is about half of your car payment... Then you total up your cable bill and the two combined are a car payment... yet you can never pay it off...
- bilbravo, on 04/01/2009, -1/+14It's not?
- dpcdomino, on 04/01/2009, -1/+12I love FiOS and part of the reason is the price. $100 for TV, phone, and 20meg internet is pretty money. FiOS may be the exception to the rule though.
But I do hate every cell phone company out there.... - Corinthos, on 04/01/2009, -0/+10My main beef is with cell phone providers that fail to provide service. I had ATT and about 8 months into my contract I went from 4 bars to 1 or SOS occassionally I will get lucky with 2. The first few times I called they told me its not guaranteed to work indoors. Ok fine but why can't I use it on my balcony or on the street in my area. They should either fix it or let me off without ETF.
- illDecree, on 04/01/2009, -0/+9.....conficker
- PhantomRogue, on 04/01/2009, -0/+9My biggiest issue is those Companies signing non-compete or exclusive contracts with certain carriers. Like the iPhone only working with AT&T, or Sprint requiring every phone they activate to be branded by them.
It stifles innovation, just look at the difference in mobile phones in Japan to here. They are WORLDS apart. Its all from the Companies in the US forcing other companies to brand their ***** and sign exclusive agreements with them. - Grazfather, on 04/01/2009, -1/+9It's worse in Canada
- Zelf24, on 04/01/2009, -1/+9So in the end you really only saved five bucks doing the install yourself. Sounds like Comcast has you cornered any way you look at it.
- ryrocker, on 04/01/2009, -0/+8"Overall I'm satisfied with Cox"
giggle* - BlackJackJester, on 04/01/2009, -0/+8April Fools. hahaha.
- theuber1337, on 04/01/2009, -0/+8http://www.speedtest.net/result/442544603.png
College internet ftw. - darkened, on 04/01/2009, -0/+7In cell phone providers, I have TMobile and I actually like them. They provide good quality and good pricing plans. Toss in the fact I have unlimited messaging and internet for my HTC G1 along with MyFaves and I'm a happy camper on the cell phone front.
- Daxx22, on 04/01/2009, -0/+7And as a Canadian, "Twist of the Nipple" sounds appealing.
FML - crod23, on 04/01/2009, -0/+7...or not.
- inactive, on 04/01/2009, -0/+7There is an answer to all of this albeit a tough one.....BECOME AMISH!
- Trekhawk, on 04/01/2009, -0/+6Cable + Internet Provider: Comcast. Monopoly in Mid-Michigan. High prices. Hate.
Cellular: Sprint w/ SERO. Rock bottom price. Every service I'd ever need. Love. - sharkd, on 04/01/2009, -0/+6Even better:
http://www.speedtest.net/result/442551236.png
http://www.speedtest.net/rank/2550339752.png
Unfortunately, that's my office...
I pay out the yin-yang for a 5/1.5mb RoadRunner connection at home that rarely gets 1.5/768. - slvrbullet87, on 04/01/2009, -1/+7Coming from the guy who is spending his day on digg
- ranxerox76, on 04/01/2009, -0/+6this is why a bailout is bad.... crappy companies like sprint should fail
- Dougman82, on 04/01/2009, -0/+5Well, you get the "free" phone for signing away your soul for the next two years. Keep your old phone and enjoy month-to-month service - the way it should be.
- Destroytoy, on 04/01/2009, -0/+5Yes, it will always be the same. We are moving closer to large mega-corp running everything, with a government mandate, than ever before.
- DivisibleByZero, on 04/01/2009, -0/+5Yeah, but Charter's going bankrupt so enjoy it while it lasts. You'll be a Comcast customer soon enough.
You shouldn't have to call every month and sweet talk them to get the service you paid for either. - bobjrn2, on 04/01/2009, -4/+9I hate to burst your bubble, but the cable industry is regulated. Legislation was passed in the 1980s to "help" promote cable companies by restricting communities/apartment complexes to one cable provider. Like all government regulations, it was lobbied by the cable companies to prevent competition later down the line. So when you think you are being clever by stating more regulation is needed to lower prices, keep in mind that regulation ***** us into the position we are in now.
http://www.freedomworks.org/publications/cable-nee ... - TheLoneWolf071, on 04/01/2009, -0/+5We hate them because they nickle and dime us for everything little thing, then when you offend them, they hold there service over your head like holding candy from a baby. They get off on putting you through as much hell as possible. Any company or service sector that does this will be hated by anyone who's suffered through it.
- Barackalypse, on 04/01/2009, -1/+6The big reason people I know hate their cable company:
"The cost of cable television's most popular programming packages rose a combined 122% from 1995 to 2008, according to a Federal Communications Commission report released on Jan. 16."
http://www.multichannel.com/article/162653-FCC_Cab ...
Yet at the same time of cost of nearly everything else the FCC regulates has decreased. Cell phone plans today are so much better than 10 years ago, long distance calling rates have also fallen. - illDecree, on 04/01/2009, -0/+4.....it could be a trap?
- bobjrn2, on 04/01/2009, -0/+4I have no idea why you are being buried, legislation to promote the growth of cable companies in the 80s has forced us into the monopolistic system we are forced to deal with now. When will the government stop ***** us over?
http://www.freedomworks.org/publications/cable-nee ... - darkened, on 04/01/2009, -0/+4What's ironic is that you have OOL which was originally the most stellar cable provider supplying uncapped 10MBit symmetric connections. I remember in my old old school days the most pimped IRC channel was the one with the most OOL fserves/xdccs.
- Stingwolf, on 04/01/2009, -0/+4Yes, they have this. Now, as happened to me recently, their "appointment windows" span from 8:00am - 5:00pm. I had to take a day off of work to meet the tech, since that is the entire spectrum of my work day.
- jacanfield, on 04/01/2009, -0/+4FiOS is fine, but the UI of the TV menus is terrible. Although, Comcast was not that much better. I just don't understand why these companies can't hire some good UI designers.
- kilodelta, on 04/01/2009, -2/+6bell owns the other two.
- Lithpiperpilot, on 04/01/2009, -0/+4I LOOOOVE Mine! http://www.speedtest.net/rank/2321002753.png
- philodygmn, on 04/01/2009, -4/+8What a ***** stupid story: we _ARE_ locked into our providers most of the time because of government-granted monopolies! WTF kind of story is it that acts like it's all about _OUR ATTITUDE_, INSTEAD?!!!!! Buried!
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