501 Comments
- sickfreq, on 10/12/2007, -26/+380I don't know about digging twice, but if you click on that little green thumbs up sign rapidly, you can score anyone multiple points. I used to be able to get it up to 6-10, but now I can only get about 3. Try it! It doesn't work on the red thumbs down.
I just upped that nullity comment by 3. - rchmura, on 10/12/2007, -4/+248Forgot to carry the "nullity"?
- MisterNipples, on 10/12/2007, -14/+258I wish I could digg this twice!
- tmiw, on 10/12/2007, -2/+184This really sucks for him. Hopefully, Verizon corporate'll listen and he'll get his money refunded...
- elnerdo, on 10/12/2007, -1/+144No, it's .3833333 hours.
Or is it .00383333 hours..?
- MikeOSX, on 10/12/2007, -7/+122@ sickfreq
and the funny part is you have probably done it tons of times without realizing that when you refresh the page, it only counted one of your diggs. - dshPls, on 10/12/2007, -8/+103I doubt it, so long as their calculator says what they want, he'll be fighting. I just wonder how you can get a job like this and not have basic math skills.
He needed to explain alittle better I think tho, I mean he layed it out in "smart" people terms, he should have explained how to convert what they were getting into cents. - PatrickFisher, on 10/12/2007, -5/+96You know, I see stuff like this all the time. Companies advertise 0.50¢ when they mean 50¢. I guess people don't get the difference...
- PatrickFisher, on 10/12/2007, -5/+95Just so you guys know, later in the clip it says the rep's phone number and extension. Heres how you can get a hold of her to tell her how to do math:
Andrea: 1-888-581-1070 (Ext. 2234) - pooslinger, on 10/12/2007, -5/+94Every company has its fair share of morons.
- x3nos, on 10/12/2007, -18/+107@sickfreq
That is pretty good. Wonder which moron in QA missed that one? Got 4 up for MisterNipples :P - david76, on 10/12/2007, -1/+82That was SO incredibly painful to listen to. Apparently simple math is beyond this rep.
- MattyLite, on 10/12/2007, -1/+72Dear God, those kinds of things make me wish I had the power to strangle people over the phone line.
- stupidverizon, on 10/12/2007, -3/+69After browsing digg anonymously, I went through the trouble to actually register so I could digg this submission.
I couldn't come up with a better name. - seventoes, on 10/12/2007, -1/+65"What unit is that? Dollars or cents?"
"Well, thats in kilobytes."
...dumbass - levitron, on 10/12/2007, -2/+66It's like a real-life Abbott and Costello. Unbelievable-- I couldn't have written this any better!
- ServAce85, on 10/12/2007, -2/+66Verizon is a bunch of idiots. I can't believe how dense they are.
- sickfreq, on 10/12/2007, -1/+56Mike may be right, I just did it again, refreshed, and they were gone. I tried to up addakorn by as much as I could, he got to about 5. Only one counted. I actually contacted Digg about this a while ago, and they said they were working on it.
- MikeOSX, on 10/12/2007, -0/+54@ addakorn
...um, no it doesnt. Refresh the page, you will see it only counts one digg. - LordofShadows, on 10/12/2007, -1/+50100¢ == $1.0 (decimal goes left two places)
0.002¢ == $0.00002 - shaggy5665, on 10/12/2007, -0/+48This guy has a ton of patience!
- MichaelJN, on 10/12/2007, -2/+50Ouch my brain hurts. Not the brightest bunch in the world at Verizon...
- CandidateZero, on 10/12/2007, -5/+52At least he could actually call Verizon directly. Under one of the three pro-telecom bills proposed in September, all complaints would have to be directed not to the provider, but to the taxpayer-funded FCC. Imagine the bureaucratic mess that would be... yuck.
"I'm not making this up, a congressional staffer told me that if you have a problem with your cable service, that they expect you to call the FCC."
- Anthony Riddle, Executive Director of the Alliance for Community Media
http://www.democracynow.org/article.pl?sid=05/09/30/1411227 - david76, on 10/12/2007, -4/+51@ebeniz
Wow, even you got it wrong...
http://www.google.com/search?q=%2e002+cents+%2a+35000
.002 cents/kb * 35000 kb = 70 cents. - EtherGnat, on 10/12/2007, -1/+46That guy was a saint on the phone. I couldn't believe he kept his composure as well as he did. I'm a pretty calm guy but by that point I would have been yelling and cursing and kicking small animals.
- PatrickFisher, on 10/12/2007, -4/+47Dammit, got beaten by three people. digg me up.
Oh damn. It was worth a try :) - jimmajamma, on 10/12/2007, -0/+43"This Guy" is me - and if you listened to the call you'd see I tried that.
- modeless, on 10/12/2007, -2/+43No kidding. I have a refund check from them for 1 cent. They sent this check to me US Mail, first class, at a cost of 37 cents in postage. Furthermore, they sent me another letter to inform me that they were about to send the check, another 37 cents. And why were they sending me a check for 1 cent in the first place? They accidentally double-billed me for a phone line installation due to their malfunctioning website, then refunded me the redundant charge plus one extra cent (a typo, presumably).
- EtherGnat, on 10/12/2007, -1/+41The guy deserves an award for being a saint as far as I'm concerned. He was amazingly polite throughout the entire call. If you think he was being an ass you deserve a ***** job in a call center.
- toconnor, on 10/12/2007, -2/+42The audio is only 27 minutes, not an hour and 43.
- Schmecky, on 10/12/2007, -0/+39Yes, how arrogant of him to assume people sending him bills would understand basic math.
- anonydigg, on 10/12/2007, -3/+40"He needed to explain alittle better I think tho"
He explained it just fine & I couldn't have explained it any better. - MiDri, on 10/12/2007, -1/+37I do all my business in bananas... However; I do live in the Congo...
- donquixote235, on 10/12/2007, -2/+38It would (hopefully) have been a lot easier for him if he'd asked them to ignore "dollars" and "cents" and use the word "bananas". Once they do the math, and and say "you would owe us 71.79 bananas", say "all right, now instead of dealing with bananas, we're dealing with cents. Replace every reference to the word banana with cent, and tell me how much I owe."
But then again, based on the moronics of the conversation so far, they'd probably come back with "dollars!" - mrsark, on 10/12/2007, -1/+36its obviously a difference of opinion!
- Ebeniz, on 10/12/2007, -22/+57all he should of said was
"open www.google.com and type " 0.0002 cent/kb * 35000 kb " ... the answer is 0.07 U.S. dollars" - MisterNipples, on 10/12/2007, -1/+36it hurts so much to listen to this......
- samadam, on 10/12/2007, -0/+34I was once in a gas station. Candy bars were advertised at .49 cents. I asked for ten of them for five cents. The cashier didn't get it. I just laughed and left.
- jimmajamma, on 10/12/2007, -0/+32My original post is here:
http://www.digg.com/tech_news/Verizon_doesn_t_know_Dollars_from_Cents
My blog (setup just for this call) is here w/ more information:
http://verizonmath.blogspot.com/
I'll keep the blog updated if I hear from Verizon. - mookiemookie, on 10/12/2007, -0/+31I love the long pauses while the rep desperately tries to figure out what the hell is going on. You can almost hear the squeaking of the gears in his simple, child-like mind.
- withincontext, on 10/12/2007, -3/+32@sickfreq
It doesn't count more than one vote. There is a lag between the call to the server and the node update for the count. Refreshing the page shows the true server value, which is only +1. - Kelliente, on 10/12/2007, -1/+29Oh. my. god. Sometimes when people are that stupid, there's just no way you can argue with them. They defeat you by virute of their superior stupidity.
- EtherGnat, on 10/12/2007, -0/+28That was my favorite quote out of the entire exchange. Apparently now we need to let people express their creativity and individuality even in math.
- Ebeniz, on 10/12/2007, -4/+31OOPs... i screwed up...
you should type
"0.002 cent/kb * 35000 kb " in google ... the answer is 0.07 U.S. dollars
but if you type
"0.002 dollars/kb * 35000 kb " in google... the answer is $70 u.s dollars - Neiby, on 10/12/2007, -0/+27This is one of the most painful things I've ever heard.
- buddyw, on 10/12/2007, -4/+30you can read about the whole thing here: http://verizonmath.blogspot.com/
- eguler, on 10/12/2007, -4/+30There is a more heavily trafficked digg thread for the Verizon 100x-Billing incident at this URL posted directly by the guy who got fleeced:
http://www.digg.com/tech_news/Verizon_doesn_t_know_Dollars_from_Cents
I added my comments there last night. It is mindblowing that Verizon can make such a mistake and then flatly refuse to budge about it. - thePoopSmith, on 10/12/2007, -0/+26Who's on first?
- vibez, on 10/12/2007, -0/+26They guys does not come across arrogant. He is very frustrated and is sick of explaining basic maths over and over again. I think the guy is a saint for putting up with that crap. I have blown my top for far less
- nopal, on 10/12/2007, -0/+26That is perhaps the most frustrating thing I have heard in a long time.
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