228 Comments
- pondster, on 10/12/2007, -2/+25I agree, Newegg.com all the way. I have been shopping with new egg for several years now and have NEVER had any problems with them - never tried a rebate with them though but rebates are scams anyway - I just got suckered on a Sony Vaio rebate and have sworn off of rebates all togther.
- jimphelps, on 10/12/2007, -1/+22...now digg this:
http://digg.com/hardware/Tiger_Direct_Complaints_Adding_Up
http://digg.com/technology/Tiger_Direct_uses_False_Advertising_to_get_sales
http://digg.com/deals/tigerdirect.com_rebate_program_a_scam_ - SoccerBoy, on 10/12/2007, -1/+20I have often believed they where connected somehow. www.globalcomputer.com should be on that list too.
I would be very very cautious buying anything (with or without a rebate) from Tiger Direct, Global Computers, or any Systemax product. - merreborn, on 10/12/2007, -1/+16"Are they selling our information without prior notice?"
RTFA.
"To top it all off, TigerDirect/OnRebate.com will SELL your NAME and ADDRESS to Anyone who wants it!
Their privacy policy starts out looking like they will never sell your information, but far down in the fine print, they admit they "may sell your name and address to a few carefully selected marketing partners." But it seems that anyone with $100 is considered "carefully selected"." - loginname, on 10/12/2007, -2/+17You do know that there are a lot of websites that block ICMP packets at their firewall and/or router.
Try pinging hotmail.com and see what happens.
FYI - ICMP http://en.wikipedia.org/wiki/ICMP - All4not, on 10/12/2007, -1/+16http://www.ftc.gov/bcp/conline/pubs/alerts/rebatealrt.htm
File a complaint.
I read that parent companies are responsible for 3rd party rebates for non-payment of correctly filled out rebates, but can't remember where. - Blackscorpion, on 10/12/2007, -6/+20I have bought a lot of stuff from tigerdirect and have received every rebate that I mailed in. It does take awhile to get them but that is clearly stated on the rebate forms. Tigerdirect is never my first choice these day since newegg came along but there are still times when Tigerdirect has the best price after a rebate. Rebates are always a risk.
- bongo, on 10/12/2007, -2/+14Not only this nonsense with the rebates, but they're selling your information as well:
http://glaserlists.com/Lists/OnRebate%20Enhanced.htm
"The buyers in the OnRebate.com database are technology enthusiasts, buying mainly for personal use. ... 97% Home Address. 66% have estimated household income > $50,000...24% greater than $100,000!"
Bastards. - RWVolkl158, on 10/12/2007, -1/+11I went through an awful ordeal with Tiger Direct last summer when trying to order a bare bones kit from them. I ended up having to cancel the credit card I ordered from them on, and refusing to accept two packages (same order) because their customer service wouldn't cooperate (extremely rude as well). Not only that, but it took almost a month for them to ship in the first place. As soon as I got things sorted out with them I ordered from Newegg and got my stuff in two days. Sure, it was a little bit more, but I didn't have to play any ***** games (read: rebates, dickhole service) with them. Newegg all the way
- apersaud, on 10/12/2007, -1/+11We should send the info to Eliott Spitzer... maybe he can file another lawsuit against Tiger and OnRebate about these practices...
- bob2600, on 10/12/2007, -0/+8I've had a problem with Onrebate in the past. If you want your rebate here is what you have to do:
1. Send in your rebate with all your correct info.
2. Wait the max amount of time time for your rebate (6-8weeks)
3. Call Onrebate write down whatever ***** story they give you
4. Go to the Florida Attorney General Website
5. File a complaint
6. You will receive your rebate in about 2 weeks
I think Tiger Direct needs to include these instructions in all their ToS - en3r0, on 10/12/2007, -11/+19Newegg.com defiantly has Tigerdirect beat now a days.
___________
-en3r0
http://virtenu.com - jimphelps, on 10/12/2007, -1/+9I've tried this and it did NOT work. I've been burned by Tiger Direct in the past and it won't happen again. I submitted my rebate after photocopying everything! Furthermore I always send my rebates via certified mail. Guess what TD said after reviewing my proof via fax to them? "Sorry but that's not what WE received and your time to submit has expired". Nice.
- jav1231, on 10/12/2007, -0/+7Rebates are for suckers. It is by it's nature a scam because they really don't want you getting them. They're counting on you NOT getting them.
- TheCount, on 10/12/2007, -3/+10The top of what? I don't know anyone (personally) foolish enough to buy from TigerDirect in the first place.
- KinGvsKinG, on 10/12/2007, -3/+9most rebate checks take 4-6 weeks to arrive.
- zapada, on 10/12/2007, -1/+7I bought a router from TigerDirect with a $40 rebate, I waited almost a year, called up the rebate company (can't recall if it was onrebate, but probably was) and asked them where my rebate was. They told me that my rebate wasn't valid in Canada, even though it clearly said valid in Canada on the rebate and tiger direct site. So then they appologized and said they would send me the rebate... another year... and still no rebate. Rebates are retarded.
- MemoryDump, on 10/12/2007, -2/+8I hate rebates! They are such a scam! Just give me the damn rebate when I pay for my purchase and YOU (the retailer) can have fun getting the rebate refund from whomever. I sometimes WON'T buy an item if I see it as being on sale ONLY if you PAY full price up front and send a mail rebate and wait 1/2 a year for your refund. Such a scam.
- SweetsGreen, on 10/12/2007, -0/+6screw mail-in-rebates!
I will never factor in the rebate into the final price when making a decision to buy somthing.
I never expect to get my rebates....when I do get them its a nice surprise...
Follow that logic and you'll live a happier life. - TheKillDoctor, on 10/12/2007, -0/+6Rebates should be outlawed. If enough consumers complain then eventually vendors will stop scamming us with rebate baiting. At least this is what I hope will happen eventually.
- tirian, on 10/12/2007, -2/+7The sad part is that TigerDirect doesn't seem to care. They simply figure that will continue to stay at the top and can do whatever they want to their customers.
- jibber11, on 10/12/2007, -2/+7they got me!!! I think Staples has the best rebate system out there right know!
- rafgar, on 10/12/2007, -1/+6Meh, I've never been impressed by Tiger Direct. NewEgg has better prices and faster shipping in my experience.
- chowsapal, on 10/12/2007, -1/+6i almost got ripped off by tigerdirect / onrebate. i bought a $295 flat screen lcd with a $95 mail-in rebate. i sent in everything as directed, then a week or so later received notice that my rebate had been approved. a few weeks later i received an email that my rebate had been declined by onrebate because i hadn't included the serial number (which hadn't been requested on the rebate form -- when i called about this, they directed me to handwrite it on the form and re-submit it). several weeks later, it was denied again. they said it was the wrong serial number. i had posted some comments on ripoffreport.com, and had sent an email to "onrebate's only helpful employee" the first time i started having problems. once the order was declined for an invalid serial number, i sent her another email, posted again on ripoff report, and received word that it had been re-accepted. i FINALLY received the paypal payment a week or two ago. i got the monitor in november. 4-6 weeks is normal for a rebate. 4-6 months is not. no rebate should take this much time. i'm sure there were many similar customers who gave up or didn't find the secret email of the one helpful employee (read: the one who wants to try to maintain their name on ripoffreport.com so that their scam can last as long as possible). i will never shop at tigerdirect again, and will choose products based on price before rebate. from newegg.
- chabuhi, on 10/12/2007, -0/+5Why should we have to read a ToS every time we go to buy something online? I don't have to read a ToS when I go shopping at my local store. There's no ToS that appears when I sign a credit card purchase at the PoS. I think that, at this point in time, we all have a pretty good idea about what a shopping transaction SHOULD be. Throwing in terms just stinks of shadiness, imo.
- ledmatrix, on 10/12/2007, -0/+5I quit buying from TigerDirect a long time ago anyway. They are pretty expensive compared to newegg.com and pricegrabber.com.
- Burmask, on 10/12/2007, -2/+7Rather than bitching and moaning, turn your energy into something that can turn heads. Send tigerdirect an email telling them you will not buy from them again because of this article. Let's turn them into dust. Here's email addresses for systemax board of directors.
Go digg fans, go!!!!!!!!!!!
ann.leven@tigerdirect.com, Richard.Leeds@tigerdirect.com, robert.leeds@tigerdirect.com, bruce.leads@tigerdirect.com, gilbert.fiorentino@tigerdirect.com, robert.rosenthal@tigerdirect.com, stacy.dick@tigerdirect.com - KinGvsKinG, on 10/12/2007, -3/+8why don't you call them? don't sit around and wait. you need to call and bitch them out till you get your rebate.
- inactive, on 10/12/2007, -1/+6They're making it very difficult to get your rebates, and not announcing that they're sister companies, which seems like they're trying to hide it (and with all the angry customers, I'm not shocked).
- gcauthon, on 10/12/2007, -1/+6So you take photographs of the form and request a signature receipt for evidence? I suppose you do that in case you ever need to take them to court? And I suppose you make copies of everything, including UPC bar codes too? How much is your time worth? Not much, apparently.
- rafgar, on 10/12/2007, -1/+6Actually, NewEgg just added UPS shipping. You can still get FedEx shipping, if you're willing to pay their higher rates.
- TheCount, on 10/12/2007, -6/+11newegg.com has been around for quite some time now, it's not new.
- dlichteman, on 10/12/2007, -1/+6I bought a 7800GT from TD and then when I sent the rebate in I got an email response saying they would mail me something saying why it was not valid........and I have yet to recive that....
- Abyss_908, on 10/12/2007, -1/+6I shopped there once and never got my rebate. I'm only glad it was just for $6. Screw Tigerdirect I will never shop there again. Newegg for life.
- UNL1M1T3D, on 10/12/2007, -2/+7Once you know, you Newegg. I have bought every single part for my computer, other then my case, from Newegg. I have never had a problem with them, and will continue to do business with them for a long time. I had to RMA something one time, but thats because I accidently ordered it twice, and when I called them they were very friendly and instructed me exactly how to return it. I work at Kmart and we get a lot of people coming in here and looking for computer parts and I always send them to Newegg.
- agent237, on 10/12/2007, -0/+4I will never by from TigerDirect again!!!
I have been on the phone with TigerDirect.ca trying to remove my personal information from their servers. I don't want it sold. I have had the phone hung up on me twice! I have been very calm and polite. My question on the first call was "Is it possible to remove my account information from your server?" The guy said "please hold for a moment". I was them bounced back to the initial menu. - wolphcry, on 10/12/2007, -1/+5Ever notice that most stuff you can get off of Tiger is very poor quality. I mean there are name brand stuff that's good. I ordered a very cheep, $7, media card reader from NewEgg. Not to bad of a unit. I had ordered a $7 media card reader from Tiger and it arrived dead... At this College we've stopped using Tiger & CDW and went to just NewEgg.com
- willcode4beer, on 10/12/2007, -1/+5I agree.
I was at CircuitCity and the dude's trying to push some rebate line on me. I told him that I didn't believe I'd ever get the rebate. He assured me I would.
I told him that in exchange for my receipt, he could give me half the rebate up front, and he could file it and get the whole thing for himself. I mean, if the rebate is legit, that would be free money for him.
He declined.
If the sales people aren't willing to put their money where their mouth is, why should I believe them? - misterpony, on 10/12/2007, -3/+7***** I used TigerDirect in the past and everything went well, I got a great deal. Shady stuff always makes me re-think where I'll be shopping next time...
- arkine, on 10/12/2007, -1/+5My latest Tiger Direct rebate was ridiculous. The two sites used different SKUs for the same product. I walked away feeling that I was being intentionally being confused. I've shopped with Tiger Direct for a while but after this latest order I'm done. Too much shady stuff for me. Goodbye Tiger! I'll try Newegg next time.
- darrenford, on 10/12/2007, -1/+5TigerDirect is good at washing their hands of anything as soon as they have your money. They earned a spot on my lifetime ban list back in 1999.
- canadianguy33, on 10/12/2007, -1/+5Great article, and research. I too was screwed by them, over a rebate issue.
They're crooks if you ask me. I guess some good comes out of Digg as I noticed that if you search Google for 'tiger direct' the number three position is the Digg article 'Tiger Direct Uses False Advertising to Get Sales' http://www.digg.com/technology/Tiger_Direct_uses_False_Advertising_to_get_sales
Yay for Digg! - jmandawg, on 10/12/2007, -0/+4They have a rebate guarantee on their website, http://www.tigerdirect.com/sectors/Rebates/index.asp
But it's pretty much useless since you have to get postal tracking on you rebates. Who in their right mind is going to pay for tracking on every rebate sent?
TigetDirect burned me too.... :( - yokes, on 10/12/2007, -0/+4People actually buy things when a rebate is involved? Seriously?
- diggmeup, on 10/12/2007, -1/+5I've gotten scamed by diger direct. I sent in for 3 $50 rebates and all of them were denied. Called and complained and threatened legal action. They said they were indeed valid rebates and will send out the money. I only recieved 2 back.
- chowsapal, on 10/12/2007, -0/+4@bobgb4
why don't you search for the reports before you go calling people morons. maybe they don't give too much trouble with your $10 and $30 rebates, but i have read several accounts of people getting cheated or near-cheated on rebates closer to $100. maybe the screen the rebates they're going to scam, and figure they can make the most and displease the fewest customers by sticking it to people on larger purchases. i don't want to hear accounts of the 5000 people who didn't get screwed. i want to know about the 50 who did. congratulations on being buried. - jimphelps, on 10/12/2007, -1/+5yeah, read the 'terms of service', hire an attorney, then save $3 buying something at Tiger Direct w/Rebate. LOL.
- inactive, on 10/12/2007, -3/+6Retarted? Is that the act of regurgitating an eaten pop-tart and reheating it?
- stisev, on 10/12/2007, -1/+4
***** Tiger Direct and it's half-assed rebates.
DUGG!
Everyone should digg this - aesir_loki, on 10/12/2007, -0/+3That's why i use newegg, tigerdirect is sketchy.
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