What is Digg?154 Comments
- plasticmind, on 10/12/2007, -1/+11Wow, lot's of idiotic comments.
What he's saying to GoDaddy is, if you can't supply it, don't offer it. Seriously. I understand the concept of overselling, but people who oversell ought to realize the risks involved and be ready to swallow any problems that arise. So don't criticize him for wanting to use an advertised product. - oyourmom, on 10/12/2007, -0/+9i think every single person should digg this just so i can hear on diggnation, "Brought to you by go-daddy.com, blah blah blah, go daddy is great, blah blah blah, GoDaddy truth about how bad the service is..." that would be hillarious
- smhill, on 10/12/2007, -0/+5"What he's saying to GoDaddy is, if you can't supply it, don't offer it. Seriously. I understand the concept of overselling, but people who oversell ought to realize the risks involved and be ready to swallow any problems that arise. So don't criticize him for wanting to use an advertised product."
Wrong, he is getting exactly what he paid for and exactly what is advertised. He is not paying for dedicated throughput, nor is that guaranteed or offered. There is a big difference. A little research will go a long way. They are selling cheap website accounts, not media hosting. - markymoo, on 10/12/2007, -0/+5I just tried downloading the file from the URL in the article:
1st try - died after 2,268,312 bytes
2nd try - died after 201 bytes!
3rd try is still going 34% 41,465,552 209.07K/s ETA 06:16
I can understand how infuriating a problem like this must be.. I'm glad this article came out as I was actually considering some GoDaddy hosting
+Digg - Genericity, on 10/12/2007, -0/+4GoDaddy.com sucks for hosting. And better yet they are turning into sneaky bastards with all their crappy auto-renew billing for everything. I used to like them but now I don't trust them.
- Mr.Scientist, on 10/12/2007, -0/+4GoDaddy is right. No provider will guarantee a non-trivial level of performance on a shared server. Divide the power of a single low end server by hundreds of users and see what guaranteed level of service that results in. You're paying for a fraction of a server, you get a fraction of a server. You are allowed to use up 250 gigabytes and if you try you will reach that limit. After all it's a mere 100kB/s sustained. They told you in the second email that "The bandwidth allotment is intended to be used throughout the month, not all at once." That's basically all there is to say about this incident.
- Sanchez, on 10/12/2007, -0/+3Agreed, I signed up for GoDaddy hosting, found nothing but problems and a rather complicated website. I now host with Globat.
- Jarrod, on 10/12/2007, -0/+3I just recently bought and cancelled within one day some GoDaddy.com hosting. Their MySQL and PHPmyAdmin was a joke and could not do what I needed. What a waste of time. Buyer beware.
- Scr3w3d, on 10/12/2007, -0/+3I think the issue here is not so much abt getting the right plan but more about delivering as advertised. As a customer it is my right to get my 250gb/transfer every month and if i don't, the provider is failing to meet his end of the deal.
The lesson: Don't advertise what you can't deliver. This is gross overselling... anyone familiar with webhosting will tell u that. - 3Den, on 10/12/2007, -0/+3Did anything in your service contract guarantee throughput, latency, or reliability?
- Genericity, on 10/12/2007, -0/+3I have used GoDaddy in the past to host .NET applications using their "top of the line" shared hosting packages. That crappy server/service would break when I was uploading files, downloading files, and even when displaying web pages. So it isn't just their $3.95 service that sucks.
- AaronTheYoung, on 10/12/2007, -0/+3I really like the one e-mail where it said, "Unfortunately I don't have access to other browsers to test it with." Real good tech support. Using that as an excuse is lame. I've been in a really good hosting customer support center and they don't use that as an excuse.
- Wolfman, on 10/12/2007, -0/+3This isnt about overselling in the least, we dont know, or can prove if GoDaddy is overselling, if they are, then they have the resources to compensate should it catch up on them, and Im nearly certain they would with a smile. this has to do with the cheap pipe the server's on, and also the limited proccessor and ram allotted to his account, neither of which were guaranteed, nor should they be. shared hosting, simply is not for massive downloads!
- wyleyrabbit, on 10/12/2007, -0/+3The fact is, 5GB of HD and 250GB/mo xfer for $3.95 per month is absolutely a loss-leader. It's just not economically viable. While I realize hard disk space is approaching free, servers can only serve up so much traffic each; and "real" servers are expensive. Too bad they can't deliver on their offer. Economically, it was a dumb offer in the first place...dare I say, "a dumb offer from a company with a dumb name."
BTW, I tried downloading your file and it borked at 77.8 MB. - tokyopimp, on 10/12/2007, -1/+3I've been using the economy plan for a month now, and it's working out great.
Then again my last service was OLM, and they truly suck.
I'm sticking with Godaddy for the time being, it's working fine for me. Then again I am not going out of my way to transfer that much data. It's 4 bucks a month, what do you expect. - dee-vee, on 10/12/2007, -0/+2This censorship is stupid. I am giving up on Digg if its just going to make the site how advertisers want it.
- jestershinra, on 10/12/2007, -0/+2..and, by removing this story from the homepage, Digg has told us that the old Digg is gone. Welcome to the commercial Digg. Where's the next one of these sites so we can enjoy uncensored content for a bit?
- Wolfman, on 10/12/2007, -1/+3When they said such is the nature of shared hosting, they were right, if you have 100 sites on a server then it will infact be slow during peak times, if you're running a download site, you will infact crash just about any shared server out there, they are economy servers, and simply dont have the horsepower to pull it off. GoDaddy has promised to give you your amount of storage, and bandwidth, but nowhere I've found has it guaranteed speed under massive load. If you're going to be putting a load on a server, you really need to think about at LEAST getting a VPS. Try a GoDaddy VPS at $30 you'll be surprised the boost in performance you'll get when you're not (explicitly) sharing resources with many others.
- Wolfman, on 10/12/2007, -0/+2Shared hosting is just that, you just cant expect it to handle a heavy load, Im actully pretty proud of GoDaddy service, they handled it in a pretty professional way, and spoke the truth from what I can tell.
- brainspout, on 10/12/2007, -0/+2I don't need to read the rest of the replies to this thread, I'm sure there are several "250Gigs is supposed to cost more than that" and some "what did you expect for that price". However, I don't care, GoDaddy has lied about their services - bottom line...
Also, I want to personally thank striker1211 for posting this information and saving me the hours of trouble I had already planned to move my 6 domains to GoDaddy next month. I will stay put, GoDaddy can join SONY and the other companies that lie and screw over their customers.
*** - nanboya, on 10/12/2007, -0/+2That's pretty typical of a shared hosting plan; lord knows that the hosting service often uses that exact excuse of "at this rate, you'll surpass your bandwidth limits so we've taken preemptive steps to prevent that" or "your peak usage exceeds the limits of your account" even when they don't explicity state that there is one...
- JoeDonH, on 10/12/2007, -0/+2I was wrong in my praise of Digg for not burying this post unfortunately.
- agiletech, on 10/12/2007, -0/+2It's a classic oversold situation - their shared services are obviously VERY popular. I mean come on, $3.95/mo for 250GB a month? Considering their margins I'm not surprised they aren't more eager to fix the shared hosting issue. Sounds like its time to bite the bullet and pay another dollar a month to host with someone else...
- inactive, on 10/12/2007, -0/+2"250 GIGS of transfer was not intended to be abused "
On the other hand, GoDaddy should be reasonable in their advertising, too. 250gb/mo would be like a dedicated 1mbps pipe and if they want this guy to be reasonable in his expectations - they should be reasonable in their offerings and not promise the moon. - brickbat, on 10/12/2007, -0/+2er....Theoretically, they could promise unlimited bandwidth and then choke the pipe so much that you are down 24/7. Then they just say, we promised bandwidth and space - nothing else.
That's b/s. If you can't deliver then don't offer. His downloads shouldn't stop - simple as that.
I had an ISP (for a week) that had fair use which I hit in 2 days. That should simply not be possible. It's just a scam and we need to vote with our feet. When I asked about it before signing up they told me not to worry about it because no one had ever reached it. Luckily I recorded the call. - Jedipottsy, on 10/12/2007, -0/+2why off the front page?
this sucks, just cos go daddy supports diggnation. If it was anyone else this would still be frontpage stuff - inactive, on 10/12/2007, -0/+2I use 1&1. They have some the the more cheaper rates out there for both domains and hosting. Their shop is ran professionaly and I have never personally had anything beyond occasional hiccups with them. http://www.1and1.com/
- sHARD>>, on 10/12/2007, -0/+2"The service provides 250 GB of hosting a month. It doesn't provide a large amount of bandwidth at once, and they are completely up front with it. The only person who seems unprofessional is you for choosing a cheap, five-hits-a-day blog host for a podcast."
Yes! - striker1211, on 10/12/2007, -0/+2I emailed digg and no response, but since it wasnt in the digg queue or whatever (the thing where u can unbury stories) i guess it got admin removed.
- cprior, on 10/12/2007, -0/+2/note to self: When a new story appears on the front page with about 25-50 comments, start reading them backwards and avoid the lemmings at the top
- saleens281, on 10/12/2007, -0/+2overpromising is weak. You would think godaddy of all people would be above that. *shame*
- echimu, on 10/12/2007, -0/+2Nothing new here and don't blem Go daddy. How much you are paying them $4? all hosting provider will block such stuff and they don't do it manually it is done via apache or even firewall level
Go daddy is good, if you wanna do such stuff go for dedicated box (VPS won't help you much) - Whitey04, on 10/12/2007, -1/+3250GB/month can't mean 250GB/second. A line must be drawn somewhere whether a $3.95 or $1000 service.
Digg-- - chester, on 10/12/2007, -0/+1There seems to be 2 sides to this debate, and I think both are right.
First of all, if he wants to serve big files and not have problems, he should either go with a dedicated server, or go with a company that offers load-balancing clustered hosting. There are many options out there, however most will cost at least a little more than $3.95 per month. You might want to check out Netfirms (and no, I'm not an affiliate).
Second of all, a company as established as GoDaddy should have its ***** together if they're going to branch out from domains into hosting. There should be a dramatic difference between a guy in a basement packing hundreds of websites onto his crappy server, and a professional web hosting company that can deliver consistent performance.
GoDaddy should be aware that people are wanting to serve bigger files to more people than ever before. If they want to be a player in the hosting market, and avoid the bad press of files cutting out 2MB into a download, they're going to have to invest in some better infrastructure that can handle balancing a load over multiple servers.
If I sound frustrated with GoDaddy, it's because I went through my own GD scenario 6 months ago. While I can appreciate Bob Parson's blogs ;) for my hosting I go elsewhere. - Mr.Scientist, on 10/12/2007, -0/+1To anyone who thinks that GoDaddy cuts off downloads to keep the data volume down: They charge $5.95 for every single gigabyte above quota. That's right: A single gigabyte over quota nets them more than the 250 included gigabytes. There's only one economically sane reason for not giving him all the burst bandwidth he wants: To protect the other users of the same server.
- klauern, on 10/12/2007, -0/+1They not only buried it, I can't even find it when searching for "Godaddy" and "GoDaddy" (hoping for this actual result). This is sad. I'm surprised this link even exists, since they don't want anyone to find it, they might as well delete it and prevent me from posting to it.
f*in digg bastards... - GuyHitByTruck, on 10/12/2007, -0/+1So.. What do you expect this rant to fix? You think complaining on Digg is actually going to change anything? GoDaddy offers dedicated hosting. You can't blame them for not being able to handle your website traffic when you're the one who chose not to be on a dedicated server. I think what you really mean to say is, "I paid 4 whole dollars for my website, and now they're only giving me 4 dollars worth of website!" ...Duh!
- Terjon, on 10/12/2007, -0/+1I don't think they would pull this, I mean in all seriousness yeah it is pretty crappy of them to be unreliable, but come on, what did the guy expect? It is an economy account, in all fairness he should do torrents as well as direct downloads since the torrents can help take that strain off of GoDaddy.
- chime, on 10/12/2007, -2/+3I don't understand why everyone is smearing GoDaddy with crap lately. They have been EXTREMELY helpful to me ever since I signed up with them. I have SSLs from them and they are more than courteous everytime I call them asking for help on setting up the SSL etc. Every single tech I've encountered knows what they're talking about. I read Bob Parson's blog not because I like to kiss GoDaddy ass but because that guy built a company from scratch and provides a very good service.
Like everyone said, you get what you pay for. 250GB/month = 8GB/day. You just can't expect to download 50GB/day without issues. These are commodity PCs being used as servers. EVERY SINGLE company that charges < $10 for 100GB does this. EVERY ONE. GoDaddy is not the only one. And they're not lying. A sustained download of about 90KB/second for a month will be 250GB. Their low-end shared servers can easily handle that. They just can't handle 500KB/s that the guy expects.
That explains why the downloads are randomly cancelled. If he had a dedicated server then all the HTTP requests would be queued and handled sequentially. But he's on a shared server and just because his users are downloading at a high rate doesn't mean everyone else on the server should be queued till all his users are done. So of course the server cuts off his users mid-download if the bandwidth is saturated.
I pay $400/month for one dedicated server from ThePlanet.com and $150/month for another one from MidPhase.com. My total monthly bandwidth usage for both the servers is under 50GB. I'm not stupid enough to pay 120x the price and using 1/5th of the bandwidth for no reason.
This is basically a case of a consumer expecting enterprise level support for pennies. GoDaddy isn't advertising falsely either. I bet 90KB/s is absolutely possible. But 150GB/day isn't. The technicality here is that the customer doesn't understand what 250GB/month really means. If you want it all non-stop in a very short amount of time, you really need a better plan. - Necromancyr, on 10/12/2007, -0/+1Wow...guess Digg isn't as 'social' as we thought...killing a story...strange.
- fatalflaw, on 10/12/2007, -0/+1what the.. this digg story just got booted off the front page even with 700+ diggs. I'm smellin a cover up lol.
- chester, on 10/12/2007, -0/+1"Like everyone said, you get what you pay for. 250GB/month = 8GB/day. You just can't expect to download 50GB/day without issues. These are commodity PCs being used as servers. EVERY SINGLE company that charges < $10 for 100GB does this. EVERY ONE."
It doesn't say anywhere about a bandwidth max of 8GB per day. He should be able to have peaks and valleys over the month. What happens if he's featured in the news (even Slashdot)? He shouldn't have to worry about 'peaking out'.
That said, most traditional shared hosts do have a problem serving up heavy loads like that. That's exactly the reason I switched my podcast-serving site from GoDaddy to a host by the name of Netfirms (http://www.netfirms.com/technology). For the same price as shared hosting ($10 a month), they have a clustered server network, so my site is load-balanced over hundreds of servers. I've got a pretty big listenership, and downloading is smooth and fast. - LaCamiseta, on 10/12/2007, -0/+1It really works. Currently, on the base plan (20 gb storage/1tb bandwidth/month), I've got about 16gb used and have transferred over 60gb in the first week of this month's billing period without a problem.
(I mirror several of the older sheep videos for electricsheep.org) - kindrobot, on 10/12/2007, -0/+1You think that's bad? I've e-mailed yahoo 5 times (they claim 4 hour response) and a week later I have not heard from them. A site that has a recieved a total of 10 hits last month generated 900 mb of traffic. The site is sitting there waiting for me to work on it and is essentially empty, yet generated nearly a gig with 10 hits to a page a few k big. Not cool.
And about podcasting and bandwidth. I suggest bittorrent. Many podCATCHING clients support it. (Hello there Itunes!! yes I am looking at you! Catch up!!)
Bittorrent will save you. And I managed to get it working with everything except itunes. But there's the hard one, huh? Do you want to exclude your itunes listeners? The solution would be to have multiple feeds, which would also tone down your bandwidth a bit. I know a lot of people are in love with itunes, but personally I prefer something that supports bittorrent. Bittorrent makes it possible for anyone to podcast. And podcasting help the process of re-legitimizing bittorrent.
But oh well. - inactive, on 10/12/2007, -0/+1"Big freakin deal. GoDaddy rocks. No Digg."
I don't know if they rock necessarily. I don't care about their hosting practices because I would never use a registrar for anything except domain registration. I switched to GoDaddy for all my domains because I was tired of Dotster. They didn't necessarily do anything wrong - I just didn't like their 50% higher cost.
I'm always on the look out for the cheapest and most reliable and friendly domain registrars to move my domains to and godaddy seems to best (so far).
I run my own dual-CPU 1U rackmount at a colo on the westcoast, but I know that a solution for a lot of people with smaller services and sites is to get together with a dozen other friends or colleagues and put together their own box for a hundred bucks or so each person and they could easily get at least a 1MBit dedicated bandwidth for about $10 or so per person per month. Also, if you trust the people, you can share administrative duties and any surprise expenses when something breaks.
Just a thought. - trex, on 10/12/2007, -0/+1Even if this were the most dugg story, it would not appear on diggnation. It would be a slightly different story when diggnation did not have any investors.
But I sure hope Kevin & Alex notify GoDaddy about this complaint. GoDaddy has always been up to date with net folksonomies (i.e. the CEO even has a blog), so I'd imagine it would in their best interest to fix this situation. Otherwise, their rep could get tarnished a la PriceRitePhoto. - masterdebater, on 10/12/2007, -0/+1im right there on the dreamhost package... i just signed on for a year of monster code package for $249 USD which gives 1.6TB/month and 60Gb space - everything is seemless and works perfectly. Only has the service had a few outages, which have lasted about an hour, other than that my throughput is way higher than when i was using Virtual dedicated with GoDaddy and using less bandwidth. Dreamhost rocks. Their webpanel is easy to use and I am still currently slowly moving all my domains over to Dreamhost as I can afford it from GoDaddy. In the next few months, they will have everything disconnected completely. Why?
Because when you try to upgrade PHP on their server, you need a specialized version from SWSOFT. My upgrade completely borked the server and I didnt find this out until after the upgrade attempt. When phong GoDadfdy support, they said, it was my problem, or they could attempt a fix for $$$$. Horrible. With Dreamhost, I accidentially set my new website to PHP5 and needed to switch it to PHP4.x - change it in the panel - an hour later and my scripts are running perfectly. Its just simply amazing - I can NOT believe how much time I am saving by being here. YMMV... - masterdebater, on 10/12/2007, -0/+1Don't let the door hit you on the way out...
- masterdebater, on 10/12/2007, -0/+1Yup, killed dead.
- genen, on 10/12/2007, -0/+1I moved from godaddy to 1and1.com because the max speed of godaddy was about 1.5Mbps on a download.... hosting a podcast file on there was killing us due to the slow speed!
Same files go at 8Mbps from 1and1.com for only $1 more a month! -
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